Executive Collision Center
In operation 52 years.
Executive Collision in Wallingford, CT treats the needs of each individual customer with paramount concern. Whether you own a domestic or import, car truck or SUV, you want your vehicle looking like new, today and in the future. The keys to a successful auto body repair collision repair center are quality and service, the kind of service that brings our customers back the next time they need a repair. While it is doubtful that a vehicle repaired at Executive Auto Body Repair will need a warranty repair, we set your mind at ease with a Limited Lifetime Guarantee. Our Guarantee is simple... Our work is guaranteed for as long as you own your vehicle. We'll be happy to offer you shuttle service to your home or work, if you choose not to take a rental car. Allow us to demonstrate our commitment to excellence! Our experienced service staff are eager to share their knowledge and enthusiasm with you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car took 4 1/2 weeks to fix. When I went to pick it up, extra repairs that were not covered by insurance but I wanted to pay for out of pocket were not completed. They picked up car to repair requested work and basically just touched up scratches with paint. I will go elsewhere to have it done properly
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
If they had my truck ready the first time yes but to have my truck a whole month and 1 week and to tell me you donât know why your guys is taking so long.
Repair Quality - 3.0/5.0 -
Took too long
Customer Service - 0.5/5.0 -
Never communicated took long
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Didn't feel that my repair was important to them
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am greatly appreciative of the attention and satisfaction that I received at your body shop. I would recommend executive body shop to anyone that would ask me where to go. Iâm glad the Hartford and AARP use you as one of their body shops. My car was cleaned up inside and outside which I was not expecting. Great customer service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Although it took longer than expected, the collision center not only fixed the damage done from the accident but also fixed other pre-existing damage since they had to paint the bumper either way. This was so unexpected and that was the only blemish prior my parked car being sideswiped.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every-One was friendly, courteous & respectful of My time.... Th@ goes a long way...... ThankYou
My Experience - 5.0/5.0 -
Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Forgot to remove all wax from car
Customer Service - 5.0/5.0 -
The young girl with the tattoos was very nice, helpful, professional and reasuring
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
This was frankly the worst customer service experience of my life, and I do not say that lightly. The service on my vehicle was held up at several points, and at no point was any initiative taken on the part of Executive Auto Body to inform me. I would constantly call and ask for updates, and was frequently told that the person in charge of my vehicle "was out to lunch," or "was talking to another customer," and would never be called back for a followup. The accident that brought my car to Executive Auto Body occurred in mid-August, and I didn't get my car back until mid-September, I spent a full month driving a rental car. I called at the start of September asking about when the repairs on my vehicle might be completed, and was told that it would be ready at a specific date. I would call on the pre-mentioned date, and suddenly be told that more damage had been found and that it would need to be held for an additional week. This occurred on THREE separate occasions that the release of my car to me had been delayed. I would frequently get apologies and promises that I would receive daily phone updates after I voiced my frustration, but no such calls occurred. To makes matters worse, I asked for repairs to be done on my driver-side door, and when I came to check on my vehicle before picking it up the following week, no such repairs had taken place. It is absolutely astounding that there could be such lack of communication, not only between a client and the service team, but between individual members of that team when it comes to the repairs of a vehicle. As someone who was dealing with the stress of a car accident while attempting to go to school, and constantly have to take check on whether any progress had been made on my vehicle, this was immensely stressful.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
It took about 3 weeks to fix when it shouldnât have. They ordered the wrong part and it took even longer. The tire has a big orange circle on it now and they put a scuff on the back right side bumper.
Customer Service - 5.0/5.0 -
The lady who talked to me every time I called was very patient and always willing to help in anyway
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Repair is solid with some issues in rear end suspension.
Customer Service - 5.0/5.0 -
Service was great. Anthony Elder was tremendous.
Returned Clean
Likely to Recommend - 0.5/5.0 -
After my experience, I would not recommend to anyone
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
After many misinformed instances on when my car would be ready (one including me showing up to pick up the car at my scheduled time and it not being ready until days later...) I was told that my car would be driven to me while I was at work. Not only did this never happen, but I was never even contacted to be told I shouldn't be expecting my car at my work that day!