Ez Autobody Sales & Service

4.8 (1,114reviews)
97%
63 Jefferson Ave,  Salem,  MA  01970

Ezautobody is a state of the art facility that offers every facet of automotive and truck repair , with expert collision repair precision color matching with ppg water base systems . We also employ a full time parts person to achieve better cycle time . Ezautobody also has a full time ASE certified mechanic on the property to handle any needs the shop my have in that area at a fraction of the normal dealership mechanical rate . Est in 2009 Ezautobody has established a reputation for quality repairs and great service .We are also A+ rated with BBB.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,114)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Regular status updates via texts, calls, and online links are frequently highlighted as making the process seamless and stress-free. Customers also appreciate the complimentary interior and exterior detailing upon vehicle return. A few customers noted areas for improvement directly in their feedback, including more proactive communication during delays and ensuring all vehicle components are properly returned and addressed before pickup.
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"... back via tow close to 5:00pm which is closing time. Not only did they fix the issue on the spot that day but remained open well after closing hours. Their ..." Read more
"... and was amazed that they detailed it as well ! The workers were polite, accommodating and followed through and delivered excellent customer service… a rarity ..." Read more
"... staff at EZ Autobody is always professional, and strive for perfection." Read more
"My experience with EZ Auto was the EZest lol and fastest turnaround Ive ever had with any other collision repair company in my life. I highly recommend if youre looking ..." Read more
"Work was completed quickly and car looks great. Also went above and beyond and budded out some scratches that I had they werent related to the accident. Very ..." Read more

My Experience

Well done. Really helpful and handled plentiful details. Maury and Edgar are really good to work with….

My Experience

EZ Auto is my go to for any of my vehicle needs, awesome team

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Repair Quality

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Returned Clean

My Experience

Always answered the phone and accessible, friendly staff, worked well with my insurance company, work done in a reasonable time.

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Repair Quality

Timely intake, good communication, accessible and nice staff, reasonable time to do work, looks to be excellent work.

Customer Service

Accessible, answered phone calls, had information about work, nice folks.

My Experience

I will refer people to EZ Autobody repair. I appreciated you all keeping me updated on the progress of my vehicle. I will be going on you site and recommend you to everyone to have you repair their vehicle's. Thank you for repairing my car.

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Returned Clean

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Repair Quality

Great auto body shop …guys in front office terrific!

Customer Service

Customer service was great guys kept me informed. Listen to my concerns- very impressed.

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Repair Quality

The paint matches. The fenders and doors line up well

Customer Service

All questions answered. Polite

Returned Clean

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My Experience

My Experience

Provided top notch service while going above and beyond. I had an issue with my vehicle after picking it up, I called and brought it back via tow close to 5:00pm which is closing time. Not only did they fix the issue on the spot that day but remained open well after closing hours. Their going above and beyond is greatly appreciated.

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quality of work is excellent - that is what is most important

Repair Quality

excellent work!! most important. could have done a better job communicating when a supplier let them down.

Customer Service

could have done a better job of communicating when a supplier let them down.

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Repair Quality

Looks brand new

Customer Service

Polite, Knowledgeable and professional

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Shop did great job, staff friendly, and even washed and cleaned my car. Def best autobody

Customer Service

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Returned Clean

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My Experience

Everyone was amazing. They kept me updated on my vehicle and it was super clean when i got it back! I will recommend them to everyone!

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Returned Clean