Ez Autobody Sales & Service

4.9 (1,130reviews)
98%
63 Jefferson Ave,  Salem,  MA  01970
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Ezautobody is a state of the art facility that offers every facet of automotive and truck repair , with expert collision repair precision color matching with ppg water base systems . We also employ a full time parts person to achieve better cycle time . Ezautobody also has a full time ASE certified mechanic on the property to handle any needs the shop my have in that area at a fraction of the normal dealership mechanical rate . Est in 2009 Ezautobody has established a reputation for quality repairs and great service .We are also A+ rated with BBB.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,130)

Customers say
Overall Customer Satisfaction
Customers consistently praise EZ Autobody for delivering exceptional repair quality, often describing their vehicles as looking brand new upon return, with many highlighting complimentary interior and exterior detailing as a standout bonus. The team is widely recognized for their professionalism, friendliness, and ability to make the repair process seamless and stress-free. Communication is frequently highlighted as a strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another strong suit, with several customers noting their vehicles were completed ahead of schedule. Customers also commend the smooth coordination with insurance companies and rental car arrangements. A few customers noted occasional delays due to parts availability or communication gaps, but these were generally acknowledged as isolated and often proactively addressed by the team. Overall, the vast majority of customers express high satisfaction and willingness to recommend EZ Autobody.
AI-Generated from reviews written in the last 12 months
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"... were polite, accommodating and followed through and delivered excellent customer service… a rarity these days !" Read more
"... EZ Autobody when I need body work done. They are professional, the listen, and will go above and beyond to make sure the work is completed to your satisfaction." Read more
"... to 5:00pm which is closing time. Not only did they fix the issue on the spot that day but remained open well after closing hours. Their going above and beyond ..." Read more
"Everything was completed perfectly. The staff were easy to work with and professional, I would definitely ..." Read more
"I believe this shop went above and beyond to repair my car."
"Car was fixed in a timely manner The craftsmanship on the repairs were exceptional and the car was completely ..." Read more
"It was completed days before their target."
"The repairs did take longer but the shop communicated that in advance. Absolutrly fantastic experience. They worked ..." Read more
"Excellent work. Very competent staff. Above all, they met the delivery deadline perfectly. Thank you."
"Work was completed quickly and car looks great. Also went above and beyond and budded out some scratches ..." Read more
"... experience. They worked great with my insurance and kept me up to date on the status. Work was done great and the car was cleaner when i picked it up than ..." Read more
"... was immaculate, with the repairs undetectable. They kept in touch with texts throughout the process, keeping me updated about the progress and estimated completion ..." Read more
"... I've been to other shops. They do Ez no justice. The communication is amazing. The fact that Enterprise brings you a car and picks your car up is wonderful. ..." Read more
"I will refer people to EZ Autobody repair. I appreciated you all keeping me updated on the progress of my vehicle. I will be going on you site and recommend ..." Read more
"excellent work!! most important. could have done a better job communicating when a supplier let them down."

My Experience

Car came out looking amazing…thank you!

My Experience

They did a great job in my car very happy with them they always kept me updated and when I picked up my car was detailed in and out like I was picking up a new car.Highly recommended.

My Experience

Thank you!

Likely to Recommend

Repair Quality

Repairs were done well and on time. Great communication and service throughout. Would bring my car back here in a heartbeat.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Already raving about the service, quality of job, and efficiency. Exceeded expectations.

Repair Quality

Lives up to the name! Incredible experience will totally recommend, grateful our insurance company recommended you.

Customer Service

Phenomenal! Every company should be this efficient. They even washed and vacuumed our vehicle before we picked it up. Exceptional service!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very pleased with the quality of work that was done on our brand new car that was in an accident. You can’t even tell anything ever happened. Also the two owners were very professional, kind and communicative. I totally recommend EZ Auto Body.

My Experience

Everything was done professionally, and made it easy for the customer to deal with the repair for a short amount of time and have the car returned in A1 condition

My Experience

EZ Autobody did a great job on my car! They even detailed it! I am very happy to have my car back. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Well done. Really helpful and handled plentiful details. Maury and Edgar are really good to work with….

My Experience

EZ Auto is my go to for any of my vehicle needs, awesome team

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Always answered the phone and accessible, friendly staff, worked well with my insurance company, work done in a reasonable time.

Likely to Recommend

Repair Quality

Timely intake, good communication, accessible and nice staff, reasonable time to do work, looks to be excellent work.

Customer Service

Accessible, answered phone calls, had information about work, nice folks.

Kept me Informed?

Yes

Ready on Time?

Yes

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