F & S Collision Repair Center, Inc.

566reviews
20 Travis Court,  Troy,  MO  63379

We are a family owned business with over 100 years of combined experience. We repair all types of vehicles from consumer to fleet, if it will fit in the building we will repair it. We pride ourselves on outstanding customer service and quality of workmanship. We tell our customers that if you can tell your vehicle has been repaired we have not done our job. We look forward to making your repair as painless as possible. Thank you, Chris Fetter - Owner

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (566)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with repairs that look brand new and often exceed expectations. Communication stands out as a major strength, with regular updates throughout the repair process and proactive phone calls keeping customers informed. The shop consistently delivers ahead of schedule, impressing customers with faster-than-promised completion times. A standout feature is the complimentary detailing service, with vehicles returned spotless inside and out, often cleaner than when originally purchased. Staff professionalism and friendliness create a worry-free experience, leading to strong customer loyalty and enthusiastic recommendations to friends and family.
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"One of the most flawless body shop experiences Ive ever had"
"Above and beyond what I expected"
"F & S does a phenomenal job every time! I have used them for at least 20 years!"
"Best work I've had done. Would use them again in a minute!"
"Repair to my bumper was extremely well done Looks brand new"
"It was finished before time promised!"
"Done early! And they worked with me to pick it up!"
"I was actually surprised at how soon my repair was completed Well beyond my expectations"
"My car was completed ahead of schedule"
"Fastest I've had. Not like dealership where I've gone regularly that had my car forever!"
"Constant updates were given throughout the repair time, keeping transparency with what was happening being ..." Read more
"I was updated with timely phone messages as my repair was been done"
"Great communication during the whole process"
"Great communication from the F and S team"
"Great communication!"

Likely to Recommend

Repair Quality

Very happy with the service and the updated communications. Work was performed as promised.

Customer Service

Returned Clean

Likely to Recommend

Very happy with all aspects of work, the claim process with other parties insurance and the staff was very helpful

Repair Quality

They were the absolute best for quality work, friendly atmosphere and employees and give back to their customers. Would definitely use them again if needed work.

Customer Service

Very friendly, helpful and kept me up to date with findings and worked with other parties insurance so I didn’t have to.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already told several of my friends and family to bring their vehicle to you guys.

Repair Quality

Thank you for a job well done.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

This is the best body shop ever. The customer service is phenomenal and Greg is fantastic with communication. I have had other vehicles here as well and I’m always 100% completely satisfied with the work. I was able to get in quickly for an estimate, and the work was completed in a very timely manner.

Customer Service

Customer service is phenomenal, Greg stayed in close communication with the entire job.

Returned Clean

Likely to Recommend

Would highly recommend them. Customer service was exceptional. Always quality work.

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Great communication from the F and S team

Returned Clean

My Experience

We have no complaints and are very pleased with our repairs to our car. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

One of the most flawless body shop experiences I’ve ever had

Customer Service

This body shop was on point contacting me letting me know the process great communication

Likely to Recommend

Repair Quality

Great quality and done correctly and to a very high standard

Customer Service

Constant updates were given throughout the repair time, keeping transparency with what was happening/ being repaired.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

It was awesome!

Customer Service

Perfect!

Returned Clean

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Repair Quality

Work and time frame was amazing!!! Great communication through the whole process. They even detailed interior which was an added bonus. Thank all of you.

Customer Service

Work and time frame was amazing!!! Great communication through the whole process. They even detailed interior which was an added bonus. Thank all of you.

Returned Clean

Likely to Recommend

Repair Quality

Very helpful in explaining the process. Kept me updated. Work looks good and car was cleaned afterwords

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean