Factory Autobody

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was super nice and very knowledgeable. They left my car even better than when I dropped it off. They were very respectful of my belonging in my car as well.

Customer Service - 5.0/5.0 -

Everyone that I came in contact with had a great attitude and were very professional.

Returned Clean

Likely to Recommend - 0.5/5.0

Customer Service - 3.5/5.0 -

Very nonchalant, and they lie

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a good job. My car looks brand new from the back.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an outstanding job

Customer Service - 5.0/5.0 -

Was very professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work awesome customer service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Looks good, headlight still slightly recessed and hood slightly warped

Customer Service - 4.0/5.0 -

Fairly good overall, forgot to contact me the first estimated completed date on friday so I had to call in monday. Other than that, gave good updates overall

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

The time of completion and customer service was great.

Customer Service - 4.5/5.0 -

Excellent

Returned Clean

Likely to Recommend - 5.0/5.0 -

I already recommended it to a friend who has issues with her car.

Repair Quality - 5.0/5.0 -

I completely damaged my rear passenger door. It was so badly bent that it wouldn’t even close. I took my car to Factory Auto Body, and they made it look brand new. You’d never know anything had happened. They kept me updated throughout the entire repair process and even finished sooner than expected, which I really appreciated. Overall, it was a great experience, especially considering how stressed I was about the damage.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'm extremely pleased with their service and willingness to assist me.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Great job Car look very nice

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Thumbs up

Repair Quality - 5.0/5.0 -

Thanks a lot

Customer Service - 5.0/5.0 -

Very customer friendly

Returned Clean

Likely to Recommend - 5.0/5.0 -

Without hesitation, I would recommend this business to friends and family.

Repair Quality - 5.0/5.0 -

The work involved was explained in detail and every bumper, fender and joint was lined up perfectly.

Customer Service - 5.0/5.0 -

Interactions with staff and management were complete and informative. They guided me right through the process, start to finish.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Waiting on my rim to be replaced.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job will recommend and use them again

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I’m only giving a 9 because there was dust all over the dash board and on the door other than that my car was great

Customer Service - 5.0/5.0 -

Everyone was great and nice and knowledgeable young men

Returned Clean

Likely to Recommend - 5.0/5.0 -

Thanks again.

Repair Quality - 5.0/5.0 -

Very satisfied. Thanks for the great work.

Customer Service - 5.0/5.0 -

Again, great service.

Returned Clean