Factory Autobody

4.6 (824reviews)
94%
3946 Glenwood Rd,  Decatur,  GA  30032
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (824)

Likely to Recommend

Repair Quality

Excellent customer service. Timely updates and job completion. I will happily refer to others and will seek their services for all paint and body repair needs. Without question, this was the most positive experience I’ve had which greatly helped to mitigate the associated stress.

Customer Service

All of my encounters with shops personnel was exceptional.

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Repair Quality

My first time using them highly recommend them. Stacy informed at all times about my car they take good care of your vehicle will use them again

Customer Service

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Repair Quality

Very professional, completed repair in a timely manner. Very pleasant people and atmosphere.

Customer Service

Very satisfied with customer service.

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Repair Quality

My door on the driver side is still not opening as before

Customer Service

I would to state that almost all the services I received was awesome except my driver door not unlocking as before

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Has helped me with several repairs. Always great work and customer service.

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Repair Quality

Awesome body repair and paint work! It looks new. Turn around time was great too!

Customer Service

Stacy and the front desk lady were great! They both have pleasant attitudes and answered all my questions with ease. They are the best!

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Not only do I plan to recommend them. They have a lifelong client in me and my family.

Repair Quality

Repairs were better than expected!

Customer Service

If I could give this team a 20 I would. Everyone from the front desk to the repairmen are wonderful. This was truly an amazing experience.

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Repair Quality

Every is just had to Come back because of that’s wrong screws to put in and I have something on my windshield that won’t come off other than that it’s fine

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Work completed in timely manner, friendly and helpful staff and quality work!!!!!

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I’d use them again and suggest them to my friends and family!

Repair Quality

My car looks brand new! Tim’s auto replaced and fixed my tail light, bumper etc where it had been backed into! They also detailed, washed and cleaned my car before me getting it! I’m over the top about the service and quality of the repair! Excellent service! I’ll use them again if I need too!

Customer Service

Stacy was super nice and extremely professional. He took card of my repair snd made it so easy. I was so upset after my accident but he made it smooth and simple fir me.

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Tim autobody shop did a excellent job I’m very satisfied

Customer Service

Great customer service

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Repair Quality

I was upset because was suv had lots of grase spots in the back seats arm rest and in the truck.

Customer Service

I was upset because was suv had lots of grase spots in the back seats arm rest and in the truck.

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