Factory Autobody

4.6 (824reviews)
94%
3946 Glenwood Rd,  Decatur,  GA  30032
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (824)

Likely to Recommend

Good work!!

Repair Quality

Great work and very professional!

Customer Service

Awesome!

Returned Clean

Likely to Recommend

Always

Repair Quality

Very pleased with the work excellent customer service will recommend to family and friends. And my God increase your life and business Love you all very much Thank You

Customer Service

Excellent Service

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Great customer service!

Returned Clean

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Customer Service

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Customer Service

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Likely to Recommend

I would recommend them highly, I am a return customer if that tells you anything and I have been to other places, I think they are the best!

Repair Quality

It was very easy to get scheduled in for repair along with getting a rental car from enterprise.

Customer Service

Everyone is helpful and asks if you’re being helped if they walk by.

Returned Clean

Likely to Recommend

Repair Quality

It was one the best experience I had with a body shop if you can said that after the reason I had to use one excellent service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and a great job

Customer Service

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Repair Quality

Customer Service

My Experience

Very pleasant experience. My car turned out beautifully. I worked with AJ the majority of the time. He was always very kind and courteous. Definitely will return if I need for the work!

Likely to Recommend

To everyone I know that need body work.

Repair Quality

Very pleased

Customer Service

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My Experience

Every one was very nice and professional and I would recommend anyone to Tim's paint and body shop.

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Repair Quality

Customer Service

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This is not the first car that I brought there and it will not be the last always great, customer service great time frame

Repair Quality

He helped me with a rental car Xcel Energy kept me informed about my car customer service is great great hospitality I have been there several times before and I will keep going

Customer Service

It was a great experience

My Experience

Tim’s Paint & Body shop is the best. Second time doing business with them, and completely satisfied: professional, excellent, and friendly service both times.

Likely to Recommend

Repair Quality

They were very professional and friendly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of their work is beyond expectations. The paint color matching, especially with the pearl tone, was spot on. They were timely and efficient and kept me well informed of each step of the repairs.

Customer Service

Pablo was excellent! He walked me thru every part of the repair process, even going above and beyond with helping with a Rental vehicle return.

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Returned Clean

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Repair Quality

Customer Service

AJ was wonderful in keeping me updated on the progress of my car.