Factory Autobody

4.6 (824reviews)
94%
3946 Glenwood Rd,  Decatur,  GA  30032
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (824)

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My Experience

Everyone was very helpful and friendly! The work on my truck was finished in a timely way and the work was excellent. Looks terrific!!! A J was my go to person and he could not have been more professional and friendly

My Experience

The service was very prompt. Steve’s encouragement and understand my situation as a first time accident victim. I’ definitely would recommend Tim’s Auto to my friends and family.

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Services was excellent

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I had to replace my battery prematurely a few weeks after I got my car back

Customer Service

They did not proactively update me on the status of my car so I had to call every few days and explain my situation. It ended up dragging on three times longer Han then originally said, which made planning alternate transportation very difficult.

My Experience

Well done u have a great team

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My Experience

I did have a problem with one of my sensors and I was trying to figure out a day and time to bring the car back. AJ offered to come to my job and pick the car up; take it back to the shop to correct the problem and he brought the car back to me. I really appreciate what he did. That says a lot about the customer service you all provide. This was my second time bringing my car to Tim’s; hopefully I want have to but if something else happens I will. Thanks again

My Experience

My Experience

Always pleased with the work that you do.

My Experience

They were very nice despitw my complications. Plus they kept me posted on the status.

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My Experience

The guys are very knowledgeable and helpful! Very pleasant experience