Factory Autobody

4.6 (824reviews)
94%
3946 Glenwood Rd,  Decatur,  GA  30032
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (824)

Likely to Recommend

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Repair Quality

Repair was very good. The only thing I did not like was the fact that the tool kit in my left front bumper was left disassembled in the fronk of my Porsche.

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Repair Quality

The best work!!

Customer Service

The best work

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Fast service. Friendly customer service. Excellent body work

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Repair Quality

Elijah was so professional and amazing !

Customer Service

Elijah was amazing and professional!

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If you change your turn around time

Repair Quality

The repair took too long to be completed

Customer Service

It was great but just the time

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Repair Quality

Had problems first day back shop was busy forgot a few things but if u communicate they’ll help or fix anything undone also heard out other problems too

Customer Service

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N/A still don't have my car

Repair Quality

My car still isn’t finished

Customer Service

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Repair Quality

Thanks so much

Customer Service

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But its a couple things thats wrong with my car thats wasnt messed up before, but i just called and they told me to bring the car up that but ill have to do it on a day off cause i get off after they close.

Repair Quality

Im missing all my mats and im missing a cap on the front left but me and him talked about that and he said they order, but other than them boys did they job

Customer Service

Good customer service

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Repair Quality

Factory Auto Body was great! They were reasonably priced and when my car was ready they actually dropped it off for me. Amazing!!!

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My car looks fantastic!!

Customer Service

Staff was friendly!!

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Factory Body Shop did a great job on my vehicle. I’m 100% satisfied with what they did. I will come back again if I ever need work done on my vehicle.

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Customer Service

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really professional courteous people enjoyed my experience. They were very informative and would recommend anyone to use this shop.

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I’m very pleased with my car. Exceptional work. Car looks brand new! I give no one 10 because I don’t think that exists.

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10/10 definitely recommend 👌

Repair Quality

10/10 definitely recommend! I'm completely satisfied with the work that was done in my vehicle.

Customer Service

The customer service I received was tip notch. I was kept informed throughout the entire process.

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Likely to Recommend

I would highly recommend them to anyone..

Repair Quality

Very satisfied

Customer Service

They have great customer service

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