Factory Autobody

My Experience - 5.0/5.0 -

The team at Factory Auto Body was GREAT!! I have worked with the previous owners and the professionalism has continued with the new owners. They took care of my vehicle from the moment I dropped it off. I was informed through every step and it was delivered when they said. I am very satisfied and would continue to recommend them.

Likely to Recommend - 5.0/5.0 -

I was also referred by a family member of mines.

Repair Quality - 5.0/5.0 -

They were wonderful car seems to be in very very good condition.Service was excellent everyone worked hard to satisfy me as a customer. Thank you and your team.

Customer Service - 5.0/5.0 -

Wonderful people.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

It was a pleasure getting my car serviced at Factory Auto Body Aj was a man of his word everything he told me would happen actually happen my Chrysler 300 is looking even better then is was

Customer Service - 5.0/5.0 -

Handled everything well

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0 -

Good

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Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Every case is different and their experience but yes I would recommend it

Repair Quality - 4.0/5.0 -

It rolls backwards when you’re elevated

Customer Service - 5.0/5.0 -

Very pleasant customer service

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent communication, took my insurance, and provided quick service.

Customer Service - 5.0/5.0 -

Complete breakdown

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My Experience - 5.0/5.0 -

Shop took great care of me thank you guys so much for everything

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Knowledgeable and courteous

Customer Service - 5.0/5.0 -

Friendly and helpful

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Likely to Recommend - 5.0/5.0 -

Excellent customer service! Factory Autobody definitely take pride in their work. Factory Autobody operate in excellence.

Repair Quality - 5.0/5.0 -

The staff was very professional and knowledgeable about my concerns. And made me feel valued as a customer. Jose assured me I would be pleased with there work. I was updated on a regular basis. Factory Autobody was very professional with my repair, they did it right the time, within the estimated time. Factory Autobody continue to operate in excellence.Thank you so much for a job well done.

Customer Service - 5.0/5.0 -

Completely awesome!!

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Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

The guys did a great job, the truck looks great.

Customer Service - 5.0/5.0 -

The guys kept informed of when delays came along due to parts.

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My Experience - 0.0/5.0 -

The passenger door where the window was smashed won’t open from the inside, the horn doesn’t work, missing a piece of the car frame in front of the front left wheel

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Front bumper not secured and door seal not secured

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Love these people Professional and knowledgeable

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repair looked great and the car wash was a nice touch

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definitely will recommend to others and use again if needed!

Repair Quality - 5.0/5.0 -

From the customer service to the repair job….I am totally satisfied and in awe! Definitely will use you guys again!

Customer Service - 5.0/5.0 -

Customer service is exceptional! From the greetings, being offered refreshments, contacting the rental car company and keeping me updated about my vehicle….uou guys are amazing

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Very professional

Repair Quality - 5.0/5.0 -

The job is look good

Customer Service - 5.0/5.0 -

Keep me and son update

Returned Clean