Factory Collision Center, LLC.
In operation 6 years.
Factory Collision Center is a state-of-the-art repair facility located in Middleton Ma. Here at Factory Collision Center, we follow all manufactures repair procedures and use the highest grade of materials for a factory finish. We are a family-owned business that takes pride in the repairs we complete. Every car that comes in is treated as if it were our own. Our commitment to every customer and the community is what has helped us become one of the fastest growing shops in the area. We pride ourselves on keeping customers updated throughout the process either through phone calls, texts or emails.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely fantastic got me right in and had car back to me when estimated, customer service was great!
My Experience - 5.0/5.0 -
We picked up our Accord last night and checked it out this morning. The repair looks like brand new. . . So far we are extremely pleased. Patrick ensured we got one of our cars back quickly so we could return a rental. Still have to get our Odyssey back. Not a good idea to back into your own car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and excellent work on our Accord.
My Experience - 5.0/5.0 -
Excellent service and quick turnaround.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great and efficient! Liked how even the inside of my car was cleaner than when I dropped it off!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair to the truck was great. The paint matched and there is no evidence that another car had backed into my truck and severely damaged my passenger door the side back door and the side panel.
Customer Service - 5.0/5.0 -
Patrick and his team did an outstanding job in repairing my truck.
My Experience - 5.0/5.0 -
Amazing job on the repair of vehicle. Patrick's assistance was top of the line. Can't wait to hit another deer so I can return
Likely to Recommend - 5.0/5.0 -
Shop was very helpful
Repair Quality - 5.0/5.0 -
Everything looks great
Customer Service - 5.0/5.0 -
Patrick was awesome and went out of his way to give me ride to rental car
My Experience - 5.0/5.0 -
Another great job! Thanks, Pat and Team.
Likely to Recommend - 5.0/5.0 -
great work and car returned cleaned
Repair Quality - 5.0/5.0 -
like new
Customer Service - 5.0/5.0 -
A great job, and a pleasure to deal with.
Likely to Recommend - 5.0/5.0 -
I would refer anyone there!
Repair Quality - 5.0/5.0 -
Factory collision is the best to work with!
Customer Service - 5.0/5.0 -
I can honestly say that as long as collision center is around, Patrick will be my go to guy for any repairs! So happy with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service in every step
Likely to Recommend - 5.0/5.0 -
Great experience from start to finish. Patrick was awesome at every step of the way. They’re fantastic
Repair Quality - 5.0/5.0 -
High quality craftsmanship the car looks like new and it was cleaned too
Customer Service - 5.0/5.0 -
Phenomenal job! Everyone at Factory Collision was great! Highly recommend them.
Likely to Recommend - 5.0/5.0 -
I have full and complete confidence and Patrick has my undivided loyalty for any future body shop needs. I have already provided the referral to family and friends should they need auto body work and will continue to do so in the future.
Repair Quality - 5.0/5.0 -
Perfection! My car looks brand new! And it runs exactly as it did before the accident.
Customer Service - 5.0/5.0 -
Patrick is fantastic! He went over and above to make my car brand new! It was phenomenal that he worked with LM and Toyota to fix my car with all Toyota parts! This was so important to me and the extra cost on my end was reasonable. I did a lot of research before choosing Patrick and no other shop would have gone the extra miles for me like he did. The front end support staff was helpful, responsive, and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Factory Collision’s service was prompt and courteous they were a big help with assisting me with my claim and car repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Pat does a great job and stands behind his work. I will definitely work with them again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great. Everyone I met was super kind and friendly and the work was great. Would certainly use them like every-time. Thank everyone. .