Factory Collision Center, LLC.
In operation 6 years.
Factory Collision Center is a state-of-the-art repair facility located in Middleton Ma. Here at Factory Collision Center, we follow all manufactures repair procedures and use the highest grade of materials for a factory finish. We are a family-owned business that takes pride in the repairs we complete. Every car that comes in is treated as if it were our own. Our commitment to every customer and the community is what has helped us become one of the fastest growing shops in the area. We pride ourselves on keeping customers updated throughout the process either through phone calls, texts or emails.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job with the repair work.
Customer Service - 5.0/5.0 -
Excellent !! Very knowledgeable, polite, and friendly!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service representative was very pleasant and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service and timely updates.
Likely to Recommend - 5.0/5.0 -
Would not recommend anybody else. A++
Repair Quality - 5.0/5.0 -
From the front office staff to the professional guidance from Pat , Factory collision is top notch and I will not bring my vehicles anywhere else ! Highly recommend.
Customer Service - 5.0/5.0 -
Communication was perfect including updates and customer service and professionalism is top notch.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
These guys were very professional and took amazing care of my car. was as if it was never in an accident. they even went the extra mile cleaning my interior (trunk was a mess from yard waste moving I did over the summer) and fixing up another cosmetic issue unrelated to the repairs required.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, professional, knowledgeable. Car detail perfect
Customer Service - 5.0/5.0 -
Receptions were very friendly. Kept me informed through the entire process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Factory Collision Center is the best! Their work is extraordinary. My car looks like it was never in an accident. Paint match was perfect. Customer service was also exceptional. They kept me updated on the repair progress every step of the way and arranged car rental for pick up and drop off. I highly recommend Factory Center for any bodywork you’d need.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would 100% recommend this center. I hope to never have to use it again but if I did, I wouldn't be sad!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked great and done in a very timely manner.
Customer Service - 5.0/5.0 -
Extremely professional. Stayed in touch every step of the way. Seemed to really care that we were satisfied with their work. Car looked excellent when they finished.
Likely to Recommend - 5.0/5.0 -
Absolutely likely.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love the people who work there!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work. Excellent communication.
Customer Service - 5.0/5.0 -
Talked us through every step of the way. Really appreciated the text updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can not tell where my car was hit. Also my car was washed and cleaned. THANK YOU
Customer Service - 5.0/5.0 -
Wonderful job THANK YOU FOR EVERYRHING Mike
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Factory Collision was great at repairing my vehicle.
Customer Service - 5.0/5.0 -
They were knowledgeable, professional, and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were amazing and our car looks incredible! We are very happy and will recommend you to others!
Customer Service - 5.0/5.0 -
The car looked perfect Brand new.