Factory Collision Center, LLC.
In operation 6 years.
Factory Collision Center is a state-of-the-art repair facility located in Middleton Ma. Here at Factory Collision Center, we follow all manufactures repair procedures and use the highest grade of materials for a factory finish. We are a family-owned business that takes pride in the repairs we complete. Every car that comes in is treated as if it were our own. Our commitment to every customer and the community is what has helped us become one of the fastest growing shops in the area. We pride ourselves on keeping customers updated throughout the process either through phone calls, texts or emails.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always so friendly and efficient and the work performed is of excellent quality. I would not take my car anywhere else !
Customer Service - 5.0/5.0 -
Same as previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience here. The woman who worked at the front desk was AMAZING and such a kind person to speak with. She kept me updated throughout the entire process and was so helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Factory Collision Center did an awesome job repairing my bumper. My car looks brand new. The customer service reps up front are fantastic! They are knowledgeable and kind. I love that my car is cleaned inside and out before I pick it up. Factory Collision Center is the Best!!!
Customer Service - 5.0/5.0 -
Awesome customer service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It took a while for some parts to come in, but I know that's not the collision center's fault
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Couldn't ask for a more seamless experience...highly, highly recommend
Repair Quality - 5.0/5.0 -
Staff is exceptional. Very knowledgeable and helpful.
Customer Service - 5.0/5.0 -
Exceptional. The best!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new again and was shined up upon return
Customer Service - 5.0/5.0 -
Factory Collision made my repairs hassle-free, handled everything that needed to be done, and maintained great communication throughout the entire process. Lauren from the front office was pleasant and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Picked up vehicle when promised and the repair looked like a new vehicle INSIDE AND OUT.
Likely to Recommend - 5.0/5.0 -
I would have full confidence in recommending Factory Collision Center to anyone who needed autobody repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My vehicle was completed as scheduled.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality work
Customer Service - 5.0/5.0 -
Did an excellent job. Great work. Super nice and friendly people. They worked super fast as well. Couldn't have asked for better service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The folks at FCC were wonderful to work with and the work was performed expertly.
Customer Service - 5.0/5.0 -
Office staff is friendly and informative.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is very friendly, keep you up to date throughout the repair process and the car is returned looking new. High quality repair work and business.