Factory Collision Center, LLC.
In operation 6 years.
Factory Collision Center is a state-of-the-art repair facility located in Middleton Ma. Here at Factory Collision Center, we follow all manufactures repair procedures and use the highest grade of materials for a factory finish. We are a family-owned business that takes pride in the repairs we complete. Every car that comes in is treated as if it were our own. Our commitment to every customer and the community is what has helped us become one of the fastest growing shops in the area. We pride ourselves on keeping customers updated throughout the process either through phone calls, texts or emails.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made it an easy experience and kept me continuously updated. Appreciated they cleaned the car after the repair work
Customer Service - 5.0/5.0 -
Personable and accommodating
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have recommended already!
Repair Quality - 5.0/5.0 -
Looks like new! Great sourcing of parts.
Customer Service - 5.0/5.0 -
Fabulous customer service, caring and considerate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very highly would recommend to all my corvette groups
Repair Quality - 5.0/5.0 -
Pat was tremendous he came thru in every detail, and then some! My “77” Corvette was repaired flawlessly ! Very happy and would recommend easily!
Customer Service - 5.0/5.0 -
Great great customer care
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were very easy to work with and got my car back asap
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy and easy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am, as before, more than satisfied with the professionalism, expertise and friendliness of this business. I highly recommend it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Factory Collision always does a great job. Excellent communication and workmanship!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience. Great service and communication!
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was super helpful, very nice, and extremely knowledgeable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Factory Collision Center were friendly, quick, and efficient. They kept me up-to-date about all the updates made on my vehicle. The Staff was very friendly and helpful. Christina from Factory Collision Center was great; very helpful and friendly. The repair was outstanding on my vehicle.
Customer Service - 5.0/5.0 -
Very satisfied! Great staff; friendly and helpful. Christina helped me
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already coming back !
Repair Quality - 5.0/5.0 -
Fast turn around!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
They were very helpful to coordinate repair and rental and communicate progress of repair
Customer Service - 5.0/5.0 -
Excellent and professional and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I just recommended Factory Collision Center to two neighbors in the event they need repairs :-)
Repair Quality - 5.0/5.0 -
The repairs on my car look great!
Customer Service - 5.0/5.0 -
Factory Collision Center was amazing to work with! Great communication, and they did beautiful work on my car in a timely way. Thank you so much, Factory Collision Center!
Likely to Recommend - 5.0/5.0 -
Hope not to be a repeat customer, because nobody likes a car accident! But would return and reccomend
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0 -
Outstanding service from the first call, car rental schedule, updates to completion!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have recommended FCC.
Repair Quality - 5.0/5.0 -
The repair is top notch. Quality.
Customer Service - 5.0/5.0 -
This is my second experience with Factory Collision Center. The second is just as good as the first. Customer focused, professional, expeditious. They even coordinated my rental vehicle. Lauren and Christie are an asset to their brand! A+!