Faith Quality Auto Body Inc.

4.7 (3,009reviews)
92%
41130 Nick Ln,  Murrieta,  CA  92562
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Shop AssistantSparkles

Faith Quality Auto Body is an advanced collision repair facility. We hold most if not all OEM certifications to ensure a quality repair. We repair vehicles in a timely manner using manufacturer recommendations. We have maintained insurance relationships for decades and work with all insurance companies. We use production techniques that add value and ensure quality. We employ industry best. Faith Quality Auto Body has the best trained staff and technicians in its market area if not the entire US. A well trained technician is better to address challenges and ensure quality. The facility has over 1.5 million dollars invested in modern equipment to repair today's advanced vehicles. The equipment used is recommended by the OEM so only specific equipment is used on the vehicle. The customer will find an efficient helpful staff providing answers to any collision question. Faith quality Auto Body maintains a customer service rating that exceeds the competition in all areas .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Audi
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jaguar
Jeep
Kia
Land Rover
Lexus Authorized
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan
Ram
Subaru
Tesla
Volkswagen

Reviews (3,009)

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Not happy with this experience at all. Would not recommend to anyone!

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What started out as a 2 week job turned into a 4 week job. I had to constantly call to get up dates on my vehicle. I got one initial call but after that I had to call to get updates Then I could never get an answer. It was always “hopefully.” Was told a day I would get my car back then didn’t end up getting it until 6 days later. When i went to pick it up, they wanted to collect my deductible before even having me look the car over. When I looked at it there was a chip in the hood and a portion of the running board wasn’t completely in place. They had to take it back to fix it. I also got a generic tire stem cap, it does not match my other range rover caps. Had to come back the following day to get the hood emblem put on because the initial one had damage. But wanted my car back so I took my car and then brought it back the following day. They added a little paint to the chip on the hood (which doesn’t look great) and gave me additional paint to add to the chip myself!!!

Customer Service

Staff was polite however could have been more honest and accurate with time frames. The first adjustor/ guy working on my car ended up passing the job on to the manager.

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Faith Quality Auto Body did an excellent job. Their communication and keeping a client informed of the progress is beyond amazing. I really appreciated all that Chris did to help the repair process go smoothly. Thank you.

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Chris was kind and very helpful. Despite the front desk staff being a little spicy the customer service was excellent.

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Thank you for all your work and professionalism in getting our vehicle repaired!!

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Thank you to all the staff!!

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staff very Pleasant chris kept me up to date on status.

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Thank you for updating the progress on my car. Your call stop me from wondering what's taken so long. Overall I'm happy with results.

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Translated from Spanish by Carwise
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Por excelencia

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Excelente trabajo 100 por ciento recomendable buenisimo

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Maravilloso

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It is very expensive lately to fix your car and I probably would have gone somewhere else if my insurance didn't cover the cost.

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Very nice staff.

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very nice staff

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The quality of the repair is great. I know it’s hard to be transparent with timelines because of equipment availability. I kind of wish they updated the amount today’s on estimate to be more realistic. I rented through enterprise I just wish I rented an EV through them instead of gas car with today’s gas prices but that is not Faith Quality Auto Body Shop’s fault. I guess that’s why I calling almost every day to get an update and status on the vehicle.

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They have done a great job with fixing my truck.

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Very pleased with the process. Better than any Chevrolet dealer in Temecula hands down and not trying to rip off customers.

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All personnel were easy to work with

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There is still a problem with the car and I have to take time to return it to you to fix the problem.

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Rep did not set expectations or follow up properly.

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Returned Clean