Caliber - Temecula

4.9 (5,964reviews)

98%

(951) 506-1124

28093 Jefferson Avenue, Temecula, CA 92590

98%

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28093 Jefferson Avenue
Temecula, CA 92590

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About Caliber - Temecula

See Photos

28093 Jefferson Avenue
Temecula, CA 92590

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (5,964)

Sort By:
Newest
Rating

5,035 Customers Rated

5 Stars

74.3% Complete

(4433)
4 Stars

5.8% Complete

(345)
3 Stars

1.3% Complete

(78)
2 Stars

1% Complete

(58)
1 Star

0.5% Complete

(31)
< 1 Star

1.5% Complete

(90)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with advisors providing frequent and proactive updates throughout the repair process. The quality of repairs was widely celebrated, with many noting their vehicles looked brand new upon return. Timeliness was a standout strength, as numerous customers highlighted that repairs were completed ahead of schedule. Customers also appreciated the friendly, professional, and welcoming atmosphere. A few customers noted isolated concerns around repair quality inconsistencies, limited follow-through on promised callbacks, and communication gaps, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"My experience at Caliber Collision was fantastic! The customer service went above and beyond my expectations. Everyone was friendly, kept me informed throughout ..." Read more

"Poor job done and should have been corrected before releasing it back"

"The workmanship was excellent. They did exactly what they said they were going to do."

"... My car was ready two days earlier than promised. The workmanship performed is flawless." Read more

"... communication, and promptness displayed by the team. My car was ready two days earlier than promised. The workmanship performed is flawless." Read more

"Needs to be taken back in to fix poor quality"

"Amazing experience from start to finish. Done well in advance of the estimated time saved me a ton on rentals"

"... questions. All expectations were met. In addition, project was completed way ahead of schedule." Read more

"It took much longer due to having to re-do the repairs"

"... during the time that my car was in your possession. I was kept up to date on what was being done and what was going to be done next. I also appreciated that my car was ..." Read more

"Poor communications. Poor pricing. Felt like Caliber was working for the insurance company not for me"

"I did not get updates twice a week. I was the one calling when I did not receive any communication."

"... check-in process was smooth, thorough, and quick. I love the updates I received throughout the process and the calls I got when the estimate changed. I was always ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My experience at Caliber Collision was fantastic! The customer service went above and beyond my expectations. Everyone was friendly, kept me informed throughout ..." Read more

"Poor job done and should have been corrected before releasing it back"

"The workmanship was excellent. They did exactly what they said they were going to do."

"... My car was ready two days earlier than promised. The workmanship performed is flawless." Read more

"... communication, and promptness displayed by the team. My car was ready two days earlier than promised. The workmanship performed is flawless." Read more

"Needs to be taken back in to fix poor quality"

"Amazing experience from start to finish. Done well in advance of the estimated time saved me a ton on rentals"

"... questions. All expectations were met. In addition, project was completed way ahead of schedule." Read more

"It took much longer due to having to re-do the repairs"

"... during the time that my car was in your possession. I was kept up to date on what was being done and what was going to be done next. I also appreciated that my car was ..." Read more

"Poor communications. Poor pricing. Felt like Caliber was working for the insurance company not for me"

"I did not get updates twice a week. I was the one calling when I did not receive any communication."

"... check-in process was smooth, thorough, and quick. I love the updates I received throughout the process and the calls I got when the estimate changed. I was always ..." Read more

Elizabeth (Toyota owner) reviewed 10/15/26

Jade was very helpful.

Krista (Jeep owner) reviewed 10/15/26

Repairs were completed early, a great job was done and i was kept informed throughout the process. Great experience!

I would definitely recommend!

Excellent job and great communication to keep me updated throughout the process. Finished earlier than anticipated also!

Everyone was friendly and helpful throughout the process!

Deanne (Subaru owner) reviewed 10/13/26

Excellent experience and my car looks great!

Erlinda (Mercedes-Benz owner) reviewed 10/12/26

Jade is good in updating me.Good customer service

Ashley (Toyota owner) reviewed 10/12/26

Jennifer (Chevrolet owner) reviewed 10/12/26

Ebony (Nissan owner) reviewed 10/9/26

Felipe (Volkswagen owner) reviewed 10/9/26

It went really smoothly. Very satisfied with how the car looks. Like the accident never happened.

Alexandra (Honda owner) reviewed 10/8/26

Kevin (Toyota owner) reviewed 10/8/26

I have used the location before and it has exceeded my expectations. Repairs done perfectly. Jade my agent and contact was very good kept me informed and updated all along the process. She was brilliant thanks Calibre

No company better

Always excellent service. Jade was very good with communication and updates .the staff did an excellent job on Mr Prius

Alan (Honda owner) reviewed 10/6/26

Looks like the accident never happened

Nicole (Volkswagen owner) reviewed 10/5/26

Communication was excellent. So impressed with the time it took to repair. Thanks!

Stephen (Toyota owner) reviewed 10/3/26

Andrew was helpful, professional and made the repair process smooth.

Andrew is the best!

Matt (Ford owner) reviewed 10/2/26

Kevin (Lexus owner) reviewed 10/2/26

Your customer service was very good. I was impressed with the quality of work on my Lexus.

I appreciate the service.

Alissa (Jeep owner) reviewed 10/2/26

The communication throughout the whole process was amazing! I worked with Jade and she was able to answer all my questions as well as provide additional updates. 10/10!

Cynthia (Chevrolet owner) reviewed 10/1/26

Communication was excellent. The whole process was smooth

Stacey (Subaru owner) reviewed 9/29/26

Carol (Toyota owner) reviewed 9/28/26

Jade was wonderful to work with - she kelt me up to date on progress. She made it easy for me to do business with Caliber Collidion,

Kaitlyn (Nissan owner) reviewed 9/28/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Caliber - Temecula

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Temecula

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,964)

5,035 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?