Falls Auto Collision Center
In operation 28 years.
WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANIES, AND CLAIMS.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing. Communication great, service great, good people
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with service. Excellent customer service as well.
Likely to Recommend - 5.0/5.0 -
Good business practices and service. Great coordination with my insurance company. Very pleased.
Repair Quality - 5.0/5.0 -
Looks like new! Quality workmanship.
Customer Service - 5.0/5.0 -
Customer service was first rate. The details of the work to be performed and the timeline estimate were provided clearly from the get-go.
My Experience - 5.0/5.0 -
The employees who work at this collision center were excellent. The gentleman who helped me when I first entered the center was outstanding. He explained everything to me and showed me how the process worked. I was updated daily on the progress of my car. My car ended up being ready for pick up earlier than the expected due date. I was completely satisfied with the service I received and the repairs came out great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The car had a very strong smell inside the car, not sure why if the repair was on the outside. Writing with marker left on window.
Customer Service - 3.5/5.0 -
Again, the car was given back with a strong smell that wasn’t there when I dropped it off and they left the markings on the window
My Experience - 5.0/5.0 -
Took longer than I thought, but I'm very happy with the repair work.
My Experience - 0.0/5.0 -
Promise date changed many times and the paint work is awful. White paint for repair doesn’t match with my vehicle
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Many promise date changes and the paint work is awful. Paint they do don’t match with my vehicle
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Repair work looks great. Points off for work being completed 10 days after initial promised date
Customer Service - 4.0/5.0 -
Shop sent out text updates which was nice
Returned Clean
My Experience - 5.0/5.0 -
Alex .and his team is very helpful. They did an excellent job. I am very satisfied with their work. I will always recommend Falls Auto Collision Center to everyone. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Falls Auto is very professional. They did an excellent job on my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took getting rear ended , fortunately by an insured driver, to discover an excellent body shop! Superb customer service and communication. It was a nice surprise to see quality so close to home. wish more businesses could be like this! Wendy B. Palmetto Bay
Likely to Recommend - 5.0/5.0 -
definitely
Repair Quality - 5.0/5.0 -
Rarely these days is a business a pleasure to work with! So impressed with the customer service, communication updates, and excellent job on my Acura. My entire family will be future customers!
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
I am more than pleased with the service I received. I would recommend them with out reservation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellence! Great communication Will recommend to friends and family Thank you! ED
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team consistently kept us informed from initial assessment to completing the repair and the team ensured that we were satisfied with the repairs. Excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Estoy muy contento con el trabajo. Son muy profesionales , y tienen un servicio muy muy bueno. Los recomiendo por seguro para que pongan sus carros en sus manos . Muchas gracias.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think you did a great job and I’m very happy with the results. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You do such great work Thanks
Customer Service - 5.0/5.0 -
Professional and friendly
Likely to Recommend - 4.0/5.0 -
They’re nice enough and seem to care about what they’re doing and communication was good. The shop is just pretty out of the way for me and people I know.
Repair Quality - 3.5/5.0 -
Cosmetically everything was great. There is something still wrong with the alignment though. My steering wheel has to be turned to the right in order to drive straight.