European Collision Inc The Falls

5.0 (481reviews)

100%

(305) 253-2353

12972 SW 87 Avenue, Miami, FL 33176

100%

12972 SW 87 Avenue
Miami, FL 33176

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About European Collision Inc The Falls

12972 SW 87 Avenue
Miami, FL 33176

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 40 years, 6 years at this location.

WE REPAIR ALL MAKES AND MODELS. WE EXCEPT ALL INSURANCE COMPANY CLAIMS.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:30 pm
Tue	8:30 am - 5:30 pm
Wed	8:30 am - 5:30 pm
Thu	8:30 am - 5:30 pm
Fri	8:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Rivian Passenger – R1T/R1S

Call

Website

Reviews (481)

Sort By:
Newest
Rating

478 Customers Rated

5 Stars

91.1% Complete

(438)
4 Stars

5.2% Complete

(25)
3 Stars

0.8% Complete

(4)
2 Stars

0.6% Complete

(3)
1 Star

0.4% Complete

(2)
< 1 Star

1.2% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Many highlight the flawless repair work, with vehicles returned in pristine or even better-than-new condition. Communication is frequently commended, with customers appreciating regular updates throughout the repair process. Timeliness is generally well-received, and where delays occurred, customers noted these were due to external factors such as insurance approvals or parts availability - not the shop itself. Several customers mention returning repeatedly and recommending the shop to friends and family, reflecting strong overall trust and satisfaction. A few customers noted areas for improvement, including sensor alignment and smoother delivery coordination, as mentioned in their own feedback.

Select to learn more

Service Quality
Communication

"... service, knowledge and true expertise - My vehicle was perfectly repaired and looked incredible." Read more

"... on my Escalade V - I just could not believe their attention to every single detail - I felt I was driving a brand new vehicle. I am very grateful for the personalized, professional ..." Read more

"... keep you up to date on the progress of your car. Their work is absolutely perfect!" Read more

"Excellent service, perfect repair."

"SENSORS WERE NOT WORKING AND THE CAR WAS NOT DRIVING SMOOTHLY"

"... customer service is above and beyond expectations - the follow through with constant updates is unbelievable." Read more

"Loved the email updates. Thank you!"

"Kept me informed of the progress. Work was flawless"

"... super. There were delays in getting a few parts but they called to keep me informed. Totally satisfied customer here." Read more

"... initial call with an estimate time for the process but I had to call to know what was going on when the timeframe provided passed its due date." Read more

Service Quality
Communication

Service Quality
Communication

"... service, knowledge and true expertise - My vehicle was perfectly repaired and looked incredible." Read more

"... keep you up to date on the progress of your car. Their work is absolutely perfect!" Read more

"Excellent service, perfect repair."

"SENSORS WERE NOT WORKING AND THE CAR WAS NOT DRIVING SMOOTHLY"

"... customer service is above and beyond expectations - the follow through with constant updates is unbelievable." Read more

"Loved the email updates. Thank you!"

"Kept me informed of the progress. Work was flawless"

"... super. There were delays in getting a few parts but they called to keep me informed. Totally satisfied customer here." Read more

"... initial call with an estimate time for the process but I had to call to know what was going on when the timeframe provided passed its due date." Read more

Carlos (Chevrolet owner) reviewed 8/18/26

Very good work, service

Thomas (Ford owner) reviewed 8/11/26

Renay (Mercedes-Benz owner) reviewed 8/10/26

The quality of the repairs exceeded my expectations, and my car looked as good as new when I picked it up. It’s clear they take pride in their craftsmanship and genuinely care about their customers. I highly recommend them to anyone looking for a professional, reliable, and trustworthy body shop. Thank you for making what could have been a stressful experience so smooth and hassle-free!

Rosa (Kia owner) reviewed 7/30/26

Ismael Santos was wonderful and kept me up to date throughout. The service and attention to detail.

Jesus (BMW owner) reviewed 7/21/26

great customer service

Donna (Audi owner) reviewed 7/18/26

I have used them in the past because they are the only people I will let touch my car!

This time we had to use insurance and needless to say it requires patience. They were great!

Gustavo (Mercedes-Benz owner) reviewed 7/17/26

Mark (Cadillac owner) reviewed 7/16/26

John (Mazda owner) reviewed 7/13/26

I recommend people to take their cars there all the time.

Amazing service. Always a fair price.

Candance (Toyota owner) reviewed 7/3/26

Arthur (Toyota owner) reviewed 6/29/26

Good work and communication.

Remigio (Nissan owner) reviewed 6/18/26

Translated from Spanish by Carwise

Translate review to English

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Profesional

Muy atentos y profesionales

Excellent

William (Mini owner) reviewed 6/15/26

Erick (Toyota owner) reviewed 6/15/26

Excellent work, fast turnaround.

Arturo is on top of things with several updates throughout the repairs.

Guillermo (Audi owner) reviewed 6/14/26

Nora (Lexus owner) reviewed 6/8/26

Great workmanship

Benjamin (RIVI owner) reviewed 6/8/26

You are the place I will be recommending to friends and family!

Amazing experience! Thank you so much. Our Rivian looks great!

Fantastic!

Eduardo (BMW owner) reviewed 6/8/26

Excelente atención y el vehículo fue entregado impecable, Isaías gracias.

Israel (Audi owner) reviewed 6/4/26

Easy to get ahold of. Very professional and end result is perfect. Awesome overall

Jorge (Toyota owner) reviewed 5/26/26

Excelente atención

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

European Collision Inc The Falls

Take photos and get an online estimate

Schedule an estimate appointment

About European Collision Inc The Falls

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (481)

478 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?