Fasttrak Auto Center

4.8 (208reviews)

97%

(773) 252-6363

3263 W Fullerton Ave, Chicago, IL 60647

97%

See Photos

3263 W Fullerton Ave
Chicago, IL 60647

Get Directions Website Email

About Fasttrak Auto Center

See Photos

3263 W Fullerton Ave
Chicago, IL 60647

Get Directions Website Email

FastTrak Auto Center - Another convenient location of Unibody Auto Collision. Over 30 years of experience and dedication.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 11:00 pm
Tue	8:00 am - 11:00 pm
Wed	8:00 am - 11:00 pm
Thu	8:00 am - 11:00 pm
Fri	8:00 am - 11:00 pm
Sat	8:00 am - 11:00 pm

* Holiday hours may differ.

Call

Website

Reviews (208)

Sort By:
Newest
Rating

174 Customers Rated

5 Stars

72.1% Complete

(150)
4 Stars

7.2% Complete

(15)
3 Stars

2.4% Complete

(5)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

1.9% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional service quality, with many noting repairs that make vehicles look brand new and exceed expectations. Communication stands out as a major strength, with regular text updates, clear explanations of processes, and proactive notifications about delays. The team is frequently described as professional, friendly, knowledgeable, and going above and beyond expectations. Timeliness receives positive feedback, with many repairs completed ahead of schedule and efficient turnaround times. Additional appreciated services include complimentary car cleaning and detailing. While most experiences are highly positive, some customers noted areas for improvement including better coordination with insurance companies and more accurate initial timeline estimates.

Select to learn more

Service Quality
Timeliness
Communication

"Perfection. Did an amazing job."

"Great job. Great customer service , Very friendly and knowledgeable"

"Hands down best auto and body shop I've been to. Super quality customer service, very diligent with updates, quick turnaround and stellar work. ..." Read more

"Repairs look amazing like brand new"

"Perfect"

"Exactly when promised."

"My car was fixed and ready a couple days before the time that it was supposed be done"

"Car was ready before the date they had originally told me."

"Grateful to your team for repairing vehicle as promise, 2- 3 days. Thank you for providing excellent service."

"But they called me to tell me there was a delay ahead of time which I appreciated"

"Full updates on every call."

"I received text messages with updates through out the process"

"I liked that they kept me up to date via text messages on the process and if any delays occurred."

"Communication was solid."

"I had to call them for days straight before giving up and having State Farm reach out on my behalf and ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Perfection. Did an amazing job."

"Great job. Great customer service , Very friendly and knowledgeable"

"Hands down best auto and body shop I've been to. Super quality customer service, very diligent with updates, quick turnaround and stellar work. ..." Read more

"Repairs look amazing like brand new"

"Perfect"

"Exactly when promised."

"My car was fixed and ready a couple days before the time that it was supposed be done"

"Car was ready before the date they had originally told me."

"Grateful to your team for repairing vehicle as promise, 2- 3 days. Thank you for providing excellent service."

"But they called me to tell me there was a delay ahead of time which I appreciated"

"Full updates on every call."

"I received text messages with updates through out the process"

"I liked that they kept me up to date via text messages on the process and if any delays occurred."

"Communication was solid."

"I had to call them for days straight before giving up and having State Farm reach out on my behalf and ..." Read more

Victor (Hyundai owner) reviewed 7/30/26

Ali, was very courteous and friendly. It was a good experience. Thank Him

Ali was great, and the work looks very well. Much appreciated. Thanks

Ali was very professional and very nice.

Harry (Honda owner) reviewed 7/30/26

Ines (Toyota owner) reviewed 7/24/26

But is durty inside the Car

Dirty inside the car

Molly (Toyota owner) reviewed 7/24/26

Tadeusz (Honda owner) reviewed 6/18/26

Rebecca (Audi owner) reviewed 6/2/26

Benton (Kia owner) reviewed 6/1/26

Everything went great!

Alonzo (Jeep owner) reviewed 5/31/26

They did a good Job.

John (GMC owner) reviewed 5/26/26

Grateful to your team for repairing vehicle as promise, 2- 3 days. Thank you for providing excellent service.

Alex (Honda owner) reviewed 5/23/26

Translated from Spanish by Carwise

Translate review to English

Translation unavailable. Please try again later.

Por su profesionalismo

Muy profesionales

Amable y cordial

Mike (Honda owner) reviewed 5/21/26

They fixed the car to look as good as new and went above and beyond by cleaning the inside of my car as well. The car looks brand new and would recommend them to anyone looking to fix their car.

Elena (Toyota owner) reviewed 5/19/26

Repairs look amazing like brand new

Gregory (Toyota owner) reviewed 5/18/26

Eamd (Ford owner) reviewed 5/11/26

Gabrielle (Kia owner) reviewed 5/4/26

Juana (Honda owner) reviewed 5/4/26

Very satisfied, appreciate the great customer service.

Madeline (Ford owner) reviewed 4/20/26

The team at Fasttrack Auto Center communicated well throughout the process and the repairs were expertly done! We are very happy with the results!

Kathleen (Hyundai owner) reviewed 4/14/26

Ali was amazing! He was so thorough, courteous, discussed all estimates in detail and communicated every step of the way. Taj was excellent as well! You guys took great care of my daughter’s car. I only wish I didn’t live in the suburbs - I’d love to utilize your repair shop in the future. Amazing experience - end to end. Thanks again Ali and Taj!

My daughter just moved to the area and now she has a great place to take her car should anything come up in the future

Taj and Ali are two of the most customer focused individuals I’ve ever worked with. Their communication was excellent and the quality of the repair work done was stellar. They went above and beyond in every step of the process. I would highly recommend.

Every member of their team that I spoke to was great- Ali, Taj, Yesenia and I believe Emily.

Armando (Honda owner) reviewed 4/8/26

Amazing work, very professional. Very attentive staff.. the owner was very friendly and knowledgeable. The young man at the office was very polite and knowledgeable as well. They answered all questions and concerns. Thank you very much! I really appreciate everyone at Fasttrak Auto Center

Super professional people. The young man the office was very attentive, knowledgeable and professional

Great job. Great customer service , Very friendly and knowledgeable

Friendly, knowledgeable

Ingrid (Honda owner) reviewed 4/8/26

Ali was so kind. He explained the process & did excellent follow up. Mr Syed, the shop owner even shared snacks with me when I came to pick up my car. I was delighted to see that they had also given my car a good cleaning. I’d highly recommend this business for body work. Also, they can do any mechanical work. AND they’re open until midnight!

Above & beyond

Top of reviews

Jersey Automotive, Inc

5.0 1,428 reviews
5639 N Jersey Ave
Chicago, IL 60659
Leo's Body Shop

5.0 728 reviews
5971 N Ridge Ave
Chicago, IL 60660
Astro Auto Service Inc.

5.0 355 reviews
4956 W Belmont Ave
Chicago, IL 60641

view more shops in: Chicago | 60647

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Fasttrak Auto Center

About Fasttrak Auto Center

Reviews (208)

174 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0