Fasttrak Auto Center

4.8 (209reviews)
97%
3263 W Fullerton Ave,  Chicago,  IL  60647

FastTrak Auto Center - Another convenient location of Unibody Auto Collision. Over 30 years of experience and dedication.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 11:00 pm
Tue 8:00 am - 11:00 pm
Wed 8:00 am - 11:00 pm
Thu 8:00 am - 11:00 pm
Fri 8:00 am - 11:00 pm
Sat 8:00 am - 11:00 pm
* Holiday hours may differ.

Reviews (209)

Likely to Recommend

Repair Quality

Ali was so kind. He explained the process & did excellent follow up. Mr Syed, the shop owner even shared snacks with me when I came to pick up my car. I was delighted to see that they had also given my car a good cleaning. I’d highly recommend this business for body work. Also, they can do any mechanical work. AND they’re open until midnight!

Customer Service

Above & beyond

Returned Clean

My Experience

They made sure that all the parts were ordered in time and they have been giving me updates time to time to let me know whats doing ok with my car. I would like to thank Mr. Tajammul to help me get my car fixed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team was extremely helpful, very communicative, and overall great to work with. Would absolutely work with them again!

Likely to Recommend

Repair Quality

Team was great to work with and did a tremendous job. They were communicative and helpful. Would 100% work with them again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This was the worst shop I’ve ever experienced.

Repair Quality

I had to come back multiple times for remedial work.

Customer Service

They charged me an extra $500 for a deductible I already paid. And then never called me back until I had State Farm call them to get a handle on the situation. They still have not returned this second deductible.

Returned Clean

Likely to Recommend

Repair Quality

Car not completely done. Has loose part and tape holding panel. Would’ve preferred to keep rental and have work finished. This requires a return to shop

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you so much for your fast service! I even appreciated the car wash! Car is working well and looking good!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was in an accident a few days before all the winter holidays began. After calling my insurance claims person they provided me with a few local body shops and I decided on Fasttrak. They are within walking distance of my home and the reviews I read made me feel confident my car was in good hands. I was able to go in first thing in the morning and Ali, I believe the office manager was so friendly and explained the process. Despite it being during the holidays, I personally think they got my car fixed pretty quickly. I liked that they kept me up to date via text messages on the process and if any delays occurred. I even received my car back a few days sooner than they had originally estimated. Plus side they also offer convenient hours, which at first I thought was a mistake but they are open until midnight most days. Definitely would recommend this body shop, fast service, friendly staff, and communication was great. They did an amazing job getting my car back to how it looked pre-accident.

Likely to Recommend

Repair Quality

Definitely would recommend this body shop. Staff was all very nice, great extended hours and great with communication.

Customer Service

Everyone was so nice from the moment I dropped off my car to the moment I picked up my car.

Returned Clean

My Experience

My Experience

Pleasant. Professional. Responsive. Ally is great

Likely to Recommend

Repair Quality

Perfect

Customer Service

Returned Clean

My Experience

A Job well done and with a professional approach's.

Likely to Recommend

Repair Quality

Professional and very efficient service.

Customer Service

Excellent

Returned Clean

My Experience

The car looks amazing! Everyone was so nice. Thankful for everyone at Fasttrack

Likely to Recommend

Repair Quality

Fasttrak was easy to work with, responsive, and got my repairs done quickly.

Customer Service

All personnel were friendly, responsive, and respectful.

Returned Clean

Likely to Recommend

Highly recommend

Repair Quality

Excellent, friendly, and timely service.

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Always do great work but very anxious that you come in IMMEDIATELY

Returned Clean

My Experience

Yes, body work on my Camry done well and earlier than expected. Nice work! Thanks.