Express Auto Service

5.0 (280reviews)

100%

(773) 205-2262

5374 N Elston Ave, Chicago, IL 60630

100%

See Photos

5374 N Elston Ave
Chicago, IL 60630

Get Directions Email

About Express Auto Service

See Photos

5374 N Elston Ave
Chicago, IL 60630

Get Directions Email

In operation 40 years.

Express Auto Body & Repair is a family owned auto repair business that has been in business since 1986. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services

Free Estimates
Insurance Company Assistance
Full Service Mechanical
Towing

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish
Korean

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Reviews (280)

Sort By:
Newest
Rating

248 Customers Rated

5 Stars

82.9% Complete

(232)
4 Stars

3.9% Complete

(11)
3 Stars

0.7% Complete

(2)
2 Stars

0.4% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for friendly, professional, and accommodating service, going above and beyond expectations. Timeliness is a strong highlight, with several customers noting their vehicles were ready earlier than promised or on schedule even for complex repairs. Clear and proactive communication throughout the repair process was frequently appreciated. Customers also commended the complimentary cleaning service. A few customers noted minor areas for improvement, such as ensuring all mechanical details like lug nut tightening are double-checked before vehicle return, and improving availability for post-repair walkthroughs — both observations coming directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"... communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just ..." Read more

"Superb body repair. Wheel alignment was excellent. Tpms sensors perfect. Side Curtain airbag & sensors ..." Read more

"... quality is trusting the personal service received. All of their auto technicians are highly skilled. I completely trust all of them." Read more

"... time customer, HIGHLY recommend. Excellent service went above and beyond to service my car and took great care of me. And they were fast and efficient." Read more

"Outstanding quality service!"

"Yes. They even stayed overtime to deliver in timely manner. It was a huge project."

"It was ready earlier than expected"

"The vehicle was ready before it was promised👌🙂"

"... when my car would be finished and ready for pick up. My vehicle was ready when promised." Read more

"... as practicable. Working within these constraints, Express Auto Service completed the work within the time frame and salvaged the door while expertly matching the ..." Read more

"... Express Auto. They got my vehicle repaired quickly, communicated clearly throughout the process, and the quality of their work exceeded my expectations. ..." Read more

"... reassured because during the repair process I was informed in great detail about the damage to my car" Read more

"Good communication"

"The shop was very good and keeping me informed"

"... delivery, everything was smooth and hassle-free. The staff was courteous, kept me updated, and did a fantastic job. Thank you for the excellent service!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just ..." Read more

"Superb body repair. Wheel alignment was excellent. Tpms sensors perfect. Side Curtain airbag & sensors ..." Read more

"... quality is trusting the personal service received. All of their auto technicians are highly skilled. I completely trust all of them." Read more

"... time customer, HIGHLY recommend. Excellent service went above and beyond to service my car and took great care of me. And they were fast and efficient." Read more

"Outstanding quality service!"

"Yes. They even stayed overtime to deliver in timely manner. It was a huge project."

"It was ready earlier than expected"

"The vehicle was ready before it was promised👌🙂"

"... when my car would be finished and ready for pick up. My vehicle was ready when promised." Read more

"... as practicable. Working within these constraints, Express Auto Service completed the work within the time frame and salvaged the door while expertly matching the ..." Read more

"... Express Auto. They got my vehicle repaired quickly, communicated clearly throughout the process, and the quality of their work exceeded my expectations. ..." Read more

"... reassured because during the repair process I was informed in great detail about the damage to my car" Read more

"Good communication"

"The shop was very good and keeping me informed"

"... delivery, everything was smooth and hassle-free. The staff was courteous, kept me updated, and did a fantastic job. Thank you for the excellent service!" Read more

Jason (Honda owner) reviewed 9/17/26

I recommend Express Auto at every opportunity

Beautiful body work, cannot tell that anything ever happened to the passenger front door.

Always friendly, fair, and honest.

Ellen (Toyota owner) reviewed 9/8/26

Laura (Chevrolet owner) reviewed 9/4/26

Jay was great from the beginning. Anna and the other staff were always helpful. The car looks fantastic and I will recommend them. Appreciate all they did to coordinate with my insurance company. The car was incredibly clean as well when I picked it up.

Alex (Audi owner) reviewed 9/3/26

I will recommend

Excellent work. Rated A+++

Quick response

Cheolsoo (Hyundai owner) reviewed 8/13/26

Anthony (Honda owner) reviewed 8/12/26

Amazing work on my Honda Accord making it look brand new

Bareun (Honda owner) reviewed 7/15/26

Only shop i trust. Been coming here for over 25 years any repair i need. Mechanically or body always good. Highly reccomend!

Horacio (Lexus owner) reviewed 7/6/26

Very well done job. Highly recommended.

Susan (Toyota owner) reviewed 6/29/26

Scott (Subaru owner) reviewed 6/29/26

Jill (Nissan owner) reviewed 6/25/26

I repeatedly tell people about Exoress Auto and now our whole family goes there!

Fantastic place!

Anne (Honda owner) reviewed 6/24/26

Susan (Honda owner) reviewed 6/16/26

Edward (Toyota owner) reviewed 6/11/26

I tell all my family and friends!

I had a great experience with Express Auto. They got my vehicle repaired quickly, communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just fix the issue—they went above and beyond and left my car in better condition than before. It's rare to find a shop that genuinely cares about customer satisfaction and takes pride in their work. Fast service, honest people, fair pricing, and excellent workmanship. I highly recommend Express Auto to anyone looking for a trustworthy mechanic.

Very friendly and very informative.

Jeong Eun (Toyota owner) reviewed 6/8/26

Marlion (Honda owner) reviewed 6/8/26

Our driver's side door opened onto a passing car peeling back the lower right corner. Although by size this was a relatively small repair, the work required smoothing out the corner of the door that had been rolled up like a scroll and repainting. I did not want to buy a new door, and we had a time constraint as this was a company vehicle that needed to be placed back in operation as soon as practicable. Working within these constraints, Express Auto Service completed the work within the time frame and salvaged the door while expertly matching the paint and leaving the corner of the door blemish free. All of this matched the price of the initial estimate and was done to our complete satisfaction. Thank you Express Auto Service!

Seung Tai (Honda owner) reviewed 5/22/26

Very Good

Matt (Honda owner) reviewed 5/18/26

Nestor (Toyota owner) reviewed 5/5/26

Saud (Honda owner) reviewed 5/4/26

Jay was great and completed the job quickly. I wanted Jay to go over the repair with me but he was out

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Express Auto Service

About Express Auto Service

Reviews (280)

248 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -