Express Auto Service

5.0 (274reviews)

100%

(773) 205-2262

5374 N Elston Ave, Chicago, IL 60630

100%

See Photos

5374 N Elston Ave
Chicago, IL 60630

Get Directions Email

About Express Auto Service

See Photos

5374 N Elston Ave
Chicago, IL 60630

Get Directions Email

In operation 40 years.

Express Auto Body & Repair is a family owned auto repair business that has been in business since 1986. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services

Free Estimates
Insurance Company Assistance
Full Service Mechanical
Towing

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish
Korean

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Reviews (274)

Sort By:
Newest
Rating

243 Customers Rated

5 Stars

82.8% Complete

(227)
4 Stars

4% Complete

(11)
3 Stars

0.7% Complete

(2)
2 Stars

0.4% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise Express Auto Service for exceptional customer service, with staff described as friendly, professional, and accommodating. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new after service. Timeliness is a major strength, with repairs often completed early or exactly on schedule. Communication throughout the repair process is highly valued, with customers appreciating regular updates and detailed explanations. The shop's cleanliness standards exceed expectations, often returning vehicles cleaner than when received. Many customers become repeat clients and actively recommend the business to family and friends, highlighting the trustworthy and reliable nature of the service.

Select to learn more

Service Quality
Timeliness
Communication

"... communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just ..." Read more

"... within the time frame and salvaged the door while expertly matching the paint and leaving the corner of the door blemish free. All of this matched the ..." Read more

"Superb body repair. Wheel alignment was excellent. Tpms sensors perfect. Side Curtain airbag & sensors ..." Read more

"Very satisfied with the work completed on my car. I completely trust Express Auto and would like to ..." Read more

"Excellent job repairing my car. It looks brand new!"

"Yes. They even stayed overtime to deliver in timely manner. It was a huge project."

"It was ready earlier than expected"

"Early"

"It was ready one day early."

"The vehicle was ready before it was promised👌🙂"

"... Express Auto. They got my vehicle repaired quickly, communicated clearly throughout the process, and the quality of their work exceeded my expectations. ..." Read more

"I was very reassured because during the repair process I was informed in great detail about the damage to my car"

"Good communication"

"Good communication about the status of my car."

"The shop was very good and keeping me informed"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just ..." Read more

"... within the time frame and salvaged the door while expertly matching the paint and leaving the corner of the door blemish free. All of this matched the ..." Read more

"Superb body repair. Wheel alignment was excellent. Tpms sensors perfect. Side Curtain airbag & sensors ..." Read more

"Very satisfied with the work completed on my car. I completely trust Express Auto and would like to ..." Read more

"Excellent job repairing my car. It looks brand new!"

"Yes. They even stayed overtime to deliver in timely manner. It was a huge project."

"It was ready earlier than expected"

"Early"

"It was ready one day early."

"The vehicle was ready before it was promised👌🙂"

"... Express Auto. They got my vehicle repaired quickly, communicated clearly throughout the process, and the quality of their work exceeded my expectations. ..." Read more

"I was very reassured because during the repair process I was informed in great detail about the damage to my car"

"Good communication"

"Good communication about the status of my car."

"The shop was very good and keeping me informed"

Bareun (Honda owner) reviewed 7/15/26

Only shop i trust. Been coming here for over 25 years any repair i need. Mechanically or body always good. Highly reccomend!

Horacio (Lexus owner) reviewed 7/6/26

Very well done job. Highly recommended.

Susan (Toyota owner) reviewed 6/29/26

Scott (Subaru owner) reviewed 6/29/26

Jill (Nissan owner) reviewed 6/25/26

I repeatedly tell people about Exoress Auto and now our whole family goes there!

Fantastic place!

Anne (Honda owner) reviewed 6/24/26

Susan (Honda owner) reviewed 6/16/26

Edward (Toyota owner) reviewed 6/11/26

I tell all my family and friends!

I had a great experience with Express Auto. They got my vehicle repaired quickly, communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just fix the issue—they went above and beyond and left my car in better condition than before. It's rare to find a shop that genuinely cares about customer satisfaction and takes pride in their work. Fast service, honest people, fair pricing, and excellent workmanship. I highly recommend Express Auto to anyone looking for a trustworthy mechanic.

Very friendly and very informative.

Jeong Eun (Toyota owner) reviewed 6/8/26

Marlion (Honda owner) reviewed 6/8/26

Our driver's side door opened onto a passing car peeling back the lower right corner. Although by size this was a relatively small repair, the work required smoothing out the corner of the door that had been rolled up like a scroll and repainting. I did not want to buy a new door, and we had a time constraint as this was a company vehicle that needed to be placed back in operation as soon as practicable. Working within these constraints, Express Auto Service completed the work within the time frame and salvaged the door while expertly matching the paint and leaving the corner of the door blemish free. All of this matched the price of the initial estimate and was done to our complete satisfaction. Thank you Express Auto Service!

Seung Tai (Honda owner) reviewed 5/22/26

Very Good

Matt (Honda owner) reviewed 5/18/26

Nestor (Toyota owner) reviewed 5/5/26

Saud (Honda owner) reviewed 5/4/26

Jay was great and completed the job quickly. I wanted Jay to go over the repair with me but he was out

Karen (Hyundai owner) reviewed 4/27/26

Already have.

Everyone there was professional, efficient, and very kind and helpful. Couldn't ask for a better experience if I tried.

Again everyone was so helpful and pleasant.

Anne (Honda owner) reviewed 4/27/26

Great work.

Friendly staff and eager to help.

Thomas (Chevrolet owner) reviewed 4/16/26

Professional and work was done in a few days and very happy with the work

Robert (Toyota owner) reviewed 4/9/26

Superb body repair. Wheel alignment was excellent. Tpms sensors perfect. Side Curtain airbag & sensors replaced and functional.

Excellent. Responsive. Accesable. Very pleasant, accomodating. Willing to explain thoroughly and go the extra mile. Car was clean inside and washed.

Evdoxia (Honda owner) reviewed 3/26/26

Looks great

Friendly , keep me updated in my repairs

Ardit (Honda owner) reviewed 3/25/26

Good job. Thank you!

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Express Auto Service

About Express Auto Service

Reviews (274)

243 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0