Federal Auto Body Ltd.

4.9 (526reviews)
100%
153-18 Northern Blvd.,  Flushing,  NY  11354

In operation 45 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (526)

Customers say
Overall Customer Satisfaction
Customers consistently praise Federal Auto Body for exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team receives high marks for professionalism, friendliness, and knowledgeable staff who guide customers through the repair process seamlessly. Communication is frequently highlighted as a strength, with customers appreciating timely updates and transparency throughout repairs. While the vast majority of feedback is overwhelmingly positive, a few customers noted delays in completion, often attributed to external factors such as parts availability. Overall, customers express strong satisfaction and willingness to recommend the shop, with many returning for repeat services.
AI-Generated from reviews written in the last 12 months
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"Excellent customer service, and phenomenal craftsmanship. Great job"
"... have exclusively gone to them for all of my needs. I am able to leave my car with them and trust them blindly, and no greater compliment to an auto shop can be ..." Read more
"Fast, professional, and high-quality work. They got my car done quicker than expected and it ..." Read more
"I had a good experience with this auto body shop. The work was excellent, and the staff was friendly, professional, and very knowledgeable. They took great care of ..." Read more
"... recommend them to anyone whos car needs to be fixed they are amazing and had my car looking brand new and they detailed it. love love love them 1010" Read more
"They corresponded with me on a consistent basis."
"... get the car back, but the time spent was worth it. Beautiful body work and great communication. Would take the car there again." Read more
"Easy, clear communication, good service."
"I had to call to follow up , but shop took my calll immediately."

My Experience

Nice job and very professional front desk. Work date on time, I am really appreciative. Thank you so much.

Likely to Recommend

Repair Quality

Excellent job! I really appreciate. Thank you!

Customer Service

Customers service was very good and courtesy to answer the questions.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great repair, they kept me informed of what was going on.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Alfredo is the best and takes care of us every time we need a repair

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very satisfied with my repair experience at Federal Auto Body. The staff was professional, friendly, and helpful throughout the entire process. The repair work was completed carefully and the quality of the work exceeded my expectations. My vehicle looks great, and I truly appreciate the excellent service and attention to detail. Thank you to the entire team for a job well done!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent customer service, and phenomenal craftsmanship. Great job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs were explained well. Car looks great, it was really clean when it was returned. My son eats a lot in it so that was a new look. Thanks, James

Likely to Recommend

Repair Quality

Fantastic and timely! I am grateful!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The service I received was very satisfying. The staff were cordial and friendly. I am happy with the work done on my car.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Easy, clear communication, good service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Truly professional job.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a good experience with this auto body shop. The work was excellent, and the staff was friendly, professional, and very knowledgeable. They took great care of my car and kept me informed throughout the process. My only complaint is that it took much longer than expected to get the work done which wasn’t because of the shop, but due to delays in obtaining a part from the car manufacturer. Overall, I’m very happy with the service I received.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

So far , no issues . It is great that the work is guaranteed .

Repair Quality

Everything ok

Customer Service

Ok , fine

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Service excellent.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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