Fenton's Custom & Collision, Inc.

4.9 (536reviews)

100%

(618) 542-1914

1671 South Washington Street, Duquoin, IL 62832

100%

See Photos

1671 South Washington Street
Duquoin, IL 62832

Get Directions Website Email

About Fenton's Custom & Collision, Inc.

See Photos

1671 South Washington Street
Duquoin, IL 62832

Get Directions Website Email

We provide collision repairs from the simplest of repairs to the most complicated. We use PPG waterbased paint to offer our customers the superior quality that they deserve. Our goal is to make the repairs to your vehicle so there is no evidence it was ever wrecked.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (536)

Sort By:
Newest
Rating

410 Customers Rated

5 Stars

70.9% Complete

(380)
4 Stars

4.5% Complete

(24)
3 Stars

0.6% Complete

(3)
2 Stars

0.2% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, often describing results as looking brand new or better than before. Many highlight the team's professionalism, friendliness, and willingness to go above and beyond expectations. Regular text and phone updates throughout the repair process are frequently appreciated, keeping customers informed every step of the way. The complimentary interior and exterior cleaning upon vehicle return is a standout bonus repeatedly mentioned. Customers also value the convenience of on-site rentals and the team's helpfulness navigating insurance processes. A few customers noted delays, though most acknowledged these were due to backordered or discontinued parts outside the shop's control. One customer mentioned lingering scratches post-repair, reflecting an isolated concern raised directly from feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..." Read more

"Fentons did a fantastic job on the repair work on my car, I hit a deer back in December, my car looks better ..." Read more

"Excellent work, as usual. Detailing is a bonus. My car looks brand new out of a showroom. Wish I ..." Read more

"... employee I spoke with was friendly & very professional. The repairs were expertly done." Read more

"They always do great work but most of all they are always so friendly!! I appreciate that they detail your car inside and ..." Read more

"The day that they said my vehicle would be ready it was."

"My vehicle was finished a day before it was promised."

"Repairs were quick and car looked great"

"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..." Read more

"Took additional 4 days past estimated delivery"

"They kept informed on the progress on my vehicle every step of the way"

"... the results. They are professional yet personable. I appreciate the way they keep you updated along the way via text messages. My car repairs are perfect and my vehicle ..." Read more

"Excellent service experience and great, open communication over the life of the service visit."

"Customer service was great as always, quick updates and respond when you need them"

"Every Friday I got an update and if I had questions they answered promptly."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..." Read more

"Fentons did a fantastic job on the repair work on my car, I hit a deer back in December, my car looks better ..." Read more

"Excellent work, as usual. Detailing is a bonus. My car looks brand new out of a showroom. Wish I ..." Read more

"... employee I spoke with was friendly & very professional. The repairs were expertly done." Read more

"They always do great work but most of all they are always so friendly!! I appreciate that they detail your car inside and ..." Read more

"The day that they said my vehicle would be ready it was."

"My vehicle was finished a day before it was promised."

"Repairs were quick and car looked great"

"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..." Read more

"Took additional 4 days past estimated delivery"

"They kept informed on the progress on my vehicle every step of the way"

"... the results. They are professional yet personable. I appreciate the way they keep you updated along the way via text messages. My car repairs are perfect and my vehicle ..." Read more

"Excellent service experience and great, open communication over the life of the service visit."

"Customer service was great as always, quick updates and respond when you need them"

"Every Friday I got an update and if I had questions they answered promptly."

Ryan (GMC owner) reviewed 9/10/26

Reid (GMC owner) reviewed 9/7/26

Great service. Timely Manner. Well informed. Overall wonderful service.

Sylvia (Toyota owner) reviewed 9/3/26

Looks nice

Nice to deal with and car looks very nice.

Angela (Toyota owner) reviewed 8/31/26

Great work and nice people.

Clarence (Chevrolet owner) reviewed 8/31/26

Fenton’s always goes above and beyond!

Would most definitely recommend

Everyone at Fenton’s treats you like family. They go beyond customer service expectations and then some.

Amy (Dodge owner) reviewed 8/27/26

Kendal (Chevrolet owner) reviewed 8/24/26

Tross (Ford owner) reviewed 8/24/26

Kacie (Chrysler owner) reviewed 8/24/26

Jarrod (Toyota owner) reviewed 8/21/26

The whole team out there is fantastic. Thanks guys!

Mark (Chevrolet owner) reviewed 8/21/26

Awesome job

Carla (GMC owner) reviewed 8/20/26

Everyone very professional. Very satisfied with experience.

Saydee (Jeep owner) reviewed 8/18/26

Tracey was awesome! He explained everything step by step and answered all my questions. This was my first accident and dealing with insurance etc was very overwhelming, but Tracey made it so simple! Definitely recommend!

Gabe (Volkswagen owner) reviewed 8/11/26

Of course everyone I spoke to during the process was very kind and supportive. They kept me updated as much as possible, were able to fix it for cheaper than I paid and did and absolutely amazing job. I am more than grateful for the work they did. And not only all that, I have AC now which was not working previously so I am beyond satisfied with the work. 10/10

Karla (Jeep owner) reviewed 8/10/26

Done a great job

Custom service is great

Kyle (Chevrolet owner) reviewed 8/6/26

Jordan (Toyota owner) reviewed 8/4/26

Daniel (Ford owner) reviewed 8/3/26

very good service.

very satisfied with everything.

Levi (RAM owner) reviewed 7/17/26

Looks great!

Shonnon (GMC owner) reviewed 7/16/26

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view more shops in: Duquoin | 62832

When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Fenton's Custom & Collision, Inc.

About Fenton's Custom & Collision, Inc.

Reviews (536)

410 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -