Fenton's Custom & Collision, Inc.
1671 South Washington Street,
Duquoin,
IL
62832
USA
We provide collision repairs from the simplest of repairs to the most complicated. We use PPG waterbased paint to offer our customers the superior quality that they deserve. Our goal is to make the repairs to your vehicle so there is no evidence it was ever wrecked.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, often describing their vehicles as looking brand new or better than before. The team is widely recognized for going above and beyond, with many highlighting outstanding customer service, a friendly and professional atmosphere, and a genuine commitment to customer satisfaction. Timeliness is frequently commended, with vehicles often ready ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning upon vehicle return. A few customers noted areas for improvement, including limited communication during the repair process and occasional delays, though these were largely attributed to parts availability or external factors. Overall, the shop enjoys strong loyalty, with many customers returning repeatedly and enthusiastically recommending it to family and friends.
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Service Quality
"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..."
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"... repair work on my car, I hit a deer back in December, my car looks better than the day I purchased it. They were easy to work with and always pleasant and ..."
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"Excellent work, as usual. Detailing is a bonus. My car looks brand new out of a showroom. Wish I hadn't of needed you so much over the Years"
"... employee I spoke with was friendly & very professional. The repairs were expertly done."
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"Excellent workmanship and they even looked out for me by recommending their professional judgement as far ..."
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"The day that they said my vehicle would be ready it was."
"It was actually ready a few days sooner than they had said"
"The repairs were done as promised & in a timely manner."
"... ago.. we have never had a bad experience with them. They are quick and keep you informed. And a complementary cleaning inside and out of your ..."
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"... always been good to me, their rates arent to bad. The work is always amazing and done in a timely manner. They go as far as taking your car in even if some ..."
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"... They are professional yet personable. I appreciate the way they keep you updated along the way via text messages. My car repairs are perfect and my vehicle was shiny ..."
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"They kept informed on the progress on my vehicle every step of the way"
"Had zero worries what so ever!! They answered all the questions before the questions were even brought up!"
"They were quick and very communicative and helpful when I would call to check in on my repair progress!"
"Excellent service experience and great, open communication over the life of the service visit."
Gabe
(Volkswagen owner)
reviewed 8/11/26
My Experience - 5.0/5.0 -
Of course everyone I spoke to during the process was very kind and supportive. They kept me updated as much as possible, were able to fix it for cheaper than I paid and did and absolutely amazing job. I am more than grateful for the work they did. And not only all that, I have AC now which was not working previously so I am beyond satisfied with the work. 10/10
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Karla
(Jeep owner)
reviewed 8/10/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Done a great job
Customer Service - 5.0/5.0 -
Custom service is great
Returned Clean
Kyle
(Chevrolet owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Daniel
(Ford owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
very good service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very satisfied with everything.
Shonnon
(GMC owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Emily
(Toyota owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chester
(Honda owner)
reviewed 7/13/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lori
(Honda owner)
reviewed 6/29/26
My Experience - 5.0/5.0 -
Tracy and Dawn were great to work with. The staff behind the scenes made my vehicle look as good as new! Having a rental vehicle on-site was very convenient and much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Ford owner)
reviewed 6/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Brent
(Honda owner)
reviewed 6/23/26
Likely to Recommend - 5.0/5.0 -
Great work with friendly, knowledgeable staff.
Repair Quality - 5.0/5.0 -
Looks fantastic!!! Even took an extra look to make sure the cruise etc was working properly.
Customer Service - 5.0/5.0 -
Great people working there.
Bob
(HEARTLAND owner)
reviewed 6/22/26
My Experience - 5.0/5.0 -
Thank you for a quick response and good work.
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David
(Jeep owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0 -
Best around
Repair Quality - 5.0/5.0 -
Really great work! Super nice people!
Customer Service - 5.0/5.0 -
Super nice!
Returned Clean
Annie
(Ford owner)
reviewed 6/22/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Christopher
(Toyota owner)
reviewed 6/10/26
My Experience - 5.0/5.0 -
Got repairs done on time and did an excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dennis
(GMC owner)
reviewed 6/5/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bryzn
(Chevrolet owner)
reviewed 6/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dean
(Nissan owner)
reviewed 6/3/26
My Experience - 5.0/5.0 -
Great and friendly service. I will definitely recommend you to others.
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