Ferguson Buick GMC Collision
In operation 56 years.
WHY CHOOSE FERGUSON BUICK GMC? Why should you buy from Ferguson Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Norman. Visit us today to discover why we have the best reputation in the Norman area. Experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new Buick GMC cars & Trucks and pre-owned cars & trucks in OKC is updated daily. Managers Sales: (405) 253-0891 | Service: (405) 253-0769 Contact Us
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| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
As I said, they missed a loose, bouncing headlight and a non functioning fog lamp. The woman acted like I could have replaced the fog lamp myself. I could have, but I took my vehicle there to get all the issues taken care of, which took two return trips to address them.
Repair Quality - 2.0/5.0 -
Ferguson came highly recommended by a friend after I hit a deer and needed the right front portion of my Jeep fixed. When I got it back, the right headlight was still loose and pointed down (most of the time) but bounced around when I was driving. I took it back and they tightened it up. Then I realized that the right fog lamp was not working. I took it back and was told that it was just the bulb was burned out. (It had been out since I hit the deer.) My thought was why was why was that not fixed when I had it in initially. The woman treated me like I could have done it myself and seemed put off that I brought it back for just a light bulb replacement. Both of those, to me, seem like pretty big misses on their part. I will not be going to them again for any body work just based on their attitude.
Customer Service - 2.0/5.0 -
same comment. They missed a loose, bouncing headlight and burned out fog lamp, meaning I had to return twice to get these resolved.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Also have 2 debts in the front of the hood. Insurance would like me to bring it back by
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was perfect except the right rear fender molding was slightly unaligned and didn't get repaired. I assume a clip on the molding got broken or something bc of the accident. It was not like that when I purchased the vehicle brand new. Other than that I'm satisfied with all other repairs.
Customer Service - 5.0/5.0 -
The staff was polite and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was satisfied with the timeline of the work, the quality of the repairs and the staff
Repair Quality - 4.5/5.0 -
The bodywork was good and the whole vehicle was cleaned up nicely. The bedliner on the tailgate was glossy and did not match the liner in the bed.
Customer Service - 5.0/5.0 -
The staff was friendly and professional. Nick was very helpful and responsive to my questions. I was kept informed of the status of repairs