Fetzner Collision, Inc.
We provide 60+ years of collision repair to the rochester area. Our experienced staff makes your repair simple from begining to end. Family owned and operated, we bring a welcoming approach to all your repair needs.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Reviews (640)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have worked with Fetzner Collision in the past starting as far back as the mid 1980's I think... I have always been 100% satisfied. I miss seeing Jim.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
They repaired my vehicle quickly and did a great job! I bring all my collision needs to Fetzner collision.
Customer Service - 5.0/5.0 -
They handled all the paperwork and my insurance company.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ora was AMAZING! Great communication, and spent extra time to make sure my concerns were addressed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I recommend your services to all my family and friends
Repair Quality - 5.0/5.0 -
Very happy with your service been coming here for years highly recommended
Customer Service - 5.0/5.0 -
Very knowledgeable staff kept you up to date with phone calls and status
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended before!
Repair Quality - 4.0/5.0 -
Took longer than expected, and even though I signed up for text updates..... never heard anything until I called.
Customer Service - 4.0/5.0 -
Same as previous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good work. Would have liked it done more quickly.
Repair Quality - 4.5/5.0 -
Good performance. Took a long time as there were several times that new parts were needed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The most amazing efficient friendliest staff!!
Customer Service - 5.0/5.0 -
Beyond kind and professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend them
Repair Quality - 5.0/5.0 -
Everything was fantastic service car everything