Fetzner Collision, Inc.

640reviews
2485 Dewey Ave,  Rochester,  NY  14616

We provide 60+ years of collision repair to the rochester area. Our experienced staff makes your repair simple from begining to end. Family owned and operated, we bring a welcoming approach to all your repair needs.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Lucid
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (640)

My Experience

Done in two days loved how they communicated the whole time and sent pictures also.they will have my business for now on. Plus rentals on site was soo convenient.15 tops with getting in and driving the rental out My business is here with them.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff at Fetzner Collision was very personable, professional and courteous. Very efficient staff. Tgank you for the EXCELLENT CUSTOMER SERVICE I RECEIVED

My Experience

My Experience

My Experience

I was treated with fairness and kindness.

My Experience

Everyone treated me with respect n was patient with all my questions.

My Experience

I was very pleased with my experience everyone was friendly and made me less anxious about having to get my car fixed!

My Experience

My Experience

My Experience

I only ever come to Fetzner. They are honest, fair and do a fantastic job both with the technical repairs and the communications to the customers. I highly recommend them.

My Experience

My Experience

I liked the way I was kept completely informed of the repair process

My Experience

My Experience

My Experience

Excellent service all the way around from everyone.

My Experience

I’ve had two vehicles repaired there and well satisfied with repairs on both!

My Experience

Great job...great service

My Experience

My Experience

Couldn't have been any easier/better. Stellar workmanship, too.