Findlay Collision Center

4.9 (158reviews)
98%
1006 Commerce Drive,  Prescott,  AZ  86305
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Shop AssistantSparkles

In operation 43 years.

At Findlay Collision Center we work on all makes and models. We work all insurance companies. Here at Findlay Collision Center we take pride in our quality. Our goal is to bring your vehicle back to pre-accident collision, if not better. We do it all in our state of the art facility with factory certified Technicians. Our technicians and painters are also I-Car trained and certified. We are a full line shop that can handle all areas of repair on all makes and models; we are a true "One Stop Shop." We are the Direct Repair Facility for multiple auto insurers. Here are a few of the reasons why you should trust your repairs to us… • Convenient location • Friendly & Professional • Engaged & Experienced • Reliable Trusted Experts • I-Car Gold Class Certified • Complimentary shuttle service • Contactless pick-up and delivery

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (158)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers frequently highlighting proactive updates throughout the repair process. Timeliness was another key positive, as numerous vehicles were completed ahead of schedule. Additional touches such as vehicle detailing, rental car coordination, and insurance claim assistance were appreciated. A few customers noted isolated improvement areas, including occasional repair quality concerns and delays due to parts availability, though these were generally handled promptly and communicated transparently by the team.
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"... pickup and drop off were arranged and handled for me! Best body shop experience Ive had!" Read more
"My car looks beautiful. They finished the work quicker than expected and not only washed the exterior but ..." Read more
"... They stay in touch and keep you updated on your car. The quality of work was excellent." Read more
"... claim through The Hartford was made extremely easy. Th repairs were superior to anything I had ever witnessed." Read more
"The car looks great, and Findlay went above board to get me OEM parts. They finished early and had me back in my vehicle. ..." Read more
"It was completed two weeks earlier than anticipated!!!"
"Got my vehicle back 4 days early."
"A week early!"
"Work looks very good! Everything was done on time! The rental car pickup and drop off were arranged ..." Read more
"Promised delivery on the 21st, had it completed on the 20th.Great job."
"I never had to call. I always knew where you were in the process!"
"Great communication and service. They stay in touch and keep you updated on your car. The quality of work was excellent."
"... timely and the office staff was very professional and kept me updated on the progress of the car." Read more
"Great communication and updates!"
"Not Findley's fault. The wrong part came in. They kept me up to date on the progress through the whole thing."

My Experience

Courteous and very efficient customer service satisfaction.

Likely to Recommend

Repair Quality

Received Courteous and professional service .

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I wouldn't hesitate to recommend Findlay Collision Center.

Repair Quality

Everything about Findlay Collision Center was far above my expectations.

Customer Service

Andria took care of everything from the moment I walked in the door.

Returned Clean

My Experience

Especially liked the way they kept me posted on their progress and met their estimated date of completion.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

car came back repaired and even was washed, I think.

Customer Service

Returned Clean

My Experience

Knowing I had a pressing engagement that required my truck, the repair shop went out of their way to get work done quickly, efficiently, and expertly. I'm very pleased with both the administrative and service personnel.

Likely to Recommend

Repair Quality

The guys did a great job on the repair and were able to expedite the work so I could get the truck back in time to use it on family vacation. Thank you!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everything went really well. The shop did an excellent job and we liked Andria’s service. She was excellent

Customer Service

Returned Clean

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Repair Quality

Customer Service

Andrea was very helpful in getting us a loaner vehicle when the completion date was moved.

Returned Clean

My Experience

Andria was wonderful! From start to finish, she made the repair experience easy. She took all the photographs of my vehicle, worked with my insurance company, arranged everything including the shuttle service for me, and kept me informed through the whole process. My vehicle looks great. I highly recommend you guys!

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Repair Quality

Customer Service

Outstanding!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great communication and service. They stay in touch and keep you updated on your car. The quality of work was excellent.

Customer Service

Returned Clean

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Repair Quality

More than happy, the guys that did the work went over and above !!!

Customer Service

Helped me retrieve the gate opener I forgot in the rental car and I really appreciated the effort!!!

Returned Clean

My Experience

From the moment my Toyota was discovered on Friday morning July 10th,2026, Andrea was immediately on top of the case of my vehicle. She was cheerful and positive with me and navigated everything with knowledge and expertise and kept me informed. Findlay did a wonderful job on my Toyota and I very much appreciate their excellent service and professional work. Andrea is a gem and you are fortunate to have her as a member of Findlay Collision!! Most Sincerely. Rebecca Medina ❤️

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Repair Quality

Customer Service

Andrea was outstanding. She was in touch with me when she discovered my vehicle in the Findlay Collision lot. She stayed in touch throughout the entire process of service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

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I would highly recommend this body shop to anybody

Repair Quality

Work looks very good! Everything was done on time! The rental car pickup and drop off were arranged and handled for me! Best body shop experience I’ve had!

Customer Service

Great communication and updates!

Returned Clean

My Experience

Coordination with Hertz Rentals was phenomenal. Updates appreciated Tremendous servilce

Likely to Recommend

Repair Quality

Car Rental set up was terrific updates appreciated

Customer Service

Returned Clean

My Experience

My Experience

Jason was very professional and knowledgeable in explaining what repairs needed to be done. Would bring my car back again if needed.