Finish Line Collision & Customs, Inc.

4.9 (159reviews)
97%
1058 Lake Blvd,  Redding,  CA  96003
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Local family owned over three generations since 1988, Finish Line has built trust and confidence with our customers and community through honesty, transparency, and working to exceed the highest industry standards for all repairs. Our high quality is a direct result of our team's experience, continual training, and dedication to the craft. Our priority is not just quality, but your family's safety and peace of mind through proper repairs, and we ensure this with a highly trained team that follows your vehicle's specific OEM repair procedures and standards. Choosing your body shop is like choosing your doctor, it is important they are not just qualified, but to trust that they have your best interest at heart. By choosing us for your repairs you can be confident that we work for you, and we treat every car as if it were our own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (159)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked better than before the damage or even better than new. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication throughout the repair process is frequently highlighted as a standout strength, with customers appreciating being kept informed at every stage. Timeliness is generally well-regarded, though a few customers noted minor delays, which were handled transparently. The complimentary vehicle cleaning upon return is a recurring pleasant surprise mentioned by many. Customers frequently express strong loyalty and willingness to recommend the shop, with several noting it as their exclusive go-to for collision repair. A small number of customers mentioned improvement areas around proactive communication when timelines shift, reflecting their high expectations built from prior positive experiences.
AI-Generated from reviews written in the last 12 months
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"... informed and provided updates until completed. Their quality of repairs was excellent and I would recommend their body shop to my favorite people. I am thoroughly ..." Read more
"The repair was done perfectly, with no problems whatsoever. They went above and beyond expectations!!!"
"Finish line was impeccable with service and exceeded my expectations"
"Excellent service, went out their way to help us. Very appreciative of their service!! and the work is too notch!! Highly ..." Read more
"Finish line was very professional in the way that they worked with me. I appreciate it their honest quote and they were ..." Read more
"The repair on my car was quick and I was informed every step of the way. I am very pleased with the work performed. The company helped me understand ..." Read more
"Absolutely, they told me everything that was transpiring and even worked with me to finish some of the items that were not ..." Read more
"Communication was really good. Kept in touch throughout the project and finished early. You even cleaned my truck...nice touch!"
"Very detailed. Good communication throughout the process"
"Staff was friendly, helpful, and communication was great. They took the time to do a wonderful job on my vehicle. Would definitely recommend and ..." Read more

Likely to Recommend

Repair Quality

Got several estimates on my car repair before Finish Line Collision Repair was recommended to me. Their estimate was the most reasonable. They got me in quickly and did the work within a few days. Car looks great can’t even tell there was anything wrong with it. Staff was very friendly and made the overall experience very pleasant! Thanks to all at Finish Line Collision!😊

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Hope i don't have to recommend, getting into accident and car being damaged is awful. But if I did, hands down it would be Finish Line. Doesn't matter where you go for any type of work you need to have done, when you go thru family owned or individual business owner it'll be done right cause they take pride in the work that they do, whereas those individuals work for a business don't. It's a known fact. Thank you all at Finish Line the amazing job y'all did.

Repair Quality

They did an AMAZING job on my car. You can't tell I was in an accident or even see a difference from where the work was done next to the original that didn't need repair

Customer Service

Hands down very professional and respectful. Forgot her name (sorry Hon), but the front counter girl and I had some good chuckles during conversation. She always had a smile on her face and friendly. It's family business and the son Dillon who did the estimate and dealt with my insurance company. My car's less than a year old and my insurance wanted to put a used side panel on my car and Dillon was like no, im not repairing with any used parts, he made sure of it. All parts ordered were brand new from the Nissan dealership

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Highly recommended

Repair Quality

Very skilled work! Very knowledgeable about their business. Made it a low stress experience

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They always go above and beyond to make sure their customers leave knowing , they made the best choice for collision repair.

Likely to Recommend

forget the worry, finish line will do a great job.

Repair Quality

i believe that the rear sensors are working better than new, the bodywork and paint look truly better than before vthe collision , many thanks to todd and dillon, i wouldnt risk any other shop for my repairs

Customer Service

i am glad i chose finish line as my go to repair shop.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair was done perfectly, with no problems whatsoever. They went above and beyond expectations!!!

Customer Service

My experience with the customer service here was amazing; I wish every business in Redding offered the kind of service they provided. I give it a 100 out of 10 rating! I would certainly come back again!! 😁

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great Job...very happy...no problems...

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Couldn't of gotten better service anywhere

Repair Quality

Finish line was impeccable with service and exceeded my expectations

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Top of the line work. Over the years ive used 2 other shops. Don’t waste your time use only Finish line

Customer Service

Over the years ive used other shops don’t waste your time only use finish line

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

great job fellas, thank yougreat people to trust your vehicle repairs/ paint to

Customer Service

Great job , thank you the truck looks great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Your staff is amazing, and I've got more work for you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will recommend them 100%

Repair Quality

Extremely satisfied

Customer Service

Very kind and informative

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very detailed. Good communication throughout the process

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I never recommend anyone but them for collision and custom work. They are awesome.

Repair Quality

Dennis and the gang are always top notch. Even when it’s difficult, they always do nothing but the best job!

Customer Service

Always great people to deal with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have...been showing her off at pickleball

Repair Quality

Great service. Excellent results! Thanks Finish Line. You Rock :-)

Customer Service

Communication was really good. Kept in touch throughout the project and finished early. You even cleaned my truck...nice touch!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Dennis and crew are amazing! Excellent work, fast turn around time, at affordable prices. Thank you

Repair Quality

Dennis and crew are amazing! Excellent work, fast turn around time, at affordable prices. Thank you!

Customer Service

Dennis and crew are amazing! Excellent work, fast turn around time, at affordable prices. Thank you!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Thank you for taking care of my car she looks new again.

Customer Service

Very friendly and a lot of communication with the customer on updates

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The body work on my car made it look better than when I first bought it six years ago. Great work and highly recommended

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