Gerber Collision & Glass - Redding/Caterpillar Rd
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Redding / Caterpillar Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Avoid this place at all costs unless you’re prepared for your vehicle to be tampered with and the shop to blame you for it.
Customer Service - 0.5/5.0 -
Avoid this place at all costs unless you’re prepared for your vehicle to be tampered with and the shop to blame you for it.
Returned Clean
My Experience - 5.0/5.0 -
Took my car in quickly. Quick service. Always kept me up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I interacted with 3 different people at this location and I was treated very professionally by each person. They also went above and beyond!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service I was there for 10 mins to drop off, 10 mins to pick up and my car was ready 3 days before they estimated. I am happy to say the least. Not to mention my pretty Ruby red car is back to pretty again!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
yes!
Customer Service - 5.0/5.0 -
excellent service! Michael Elrite kept me updated on the processes with the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job 👍👏
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and my car got fixed faster than what I was expecting.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone is very professional. I felt very at ease and confident that my car was going to be fixed properly. I would highly recommend them.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
They did a fantastic job! My car looks like new
Customer Service - 5.0/5.0 -
They were very polite and courteous. They communicated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy and nice to work with the rental and repair business
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the communication and the experience level that I received
My Experience - 5.0/5.0 -
Everybody was super kind and very helpful in answering my questions when I called.
My Experience - 5.0/5.0 -
Great service, friendly staff
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to others
Repair Quality - 5.0/5.0 -
Very friendly staff
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
The pickup looks like new, and they even found a couple of things that weren’t evident at the first inspection.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As I said, the repairs are done very competently and the truck looks great.
Customer Service - 5.0/5.0 -
The truck looks great, asa good or better than before. They were really careful with the repairs, and they even found something internal that didn’t show up on the first inspection. I noticed that they still came in somewhat under the earlier estimate, so that’s pretty impressive. The people that I dealt with, both in person and on the phone, were very courteous and professional. All in all, my experience was excellent, and I would use them in the future.