Gerber Collision & Glass - Redding/Crossroads Dr.

4.9 (489reviews)

99%

(530) 226-0992

3045 Crossroads Dr, Redding, CA 96003

99%

See Photos

3045 Crossroads Dr
Redding, CA 96003

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Redding/Crossroads Dr.

See Photos

3045 Crossroads Dr
Redding, CA 96003

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Redding/Crossroads Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (489)

Sort By:
Newest
Rating

417 Customers Rated

5 Stars

77.5% Complete

(379)
4 Stars

5.9% Complete

(29)
3 Stars

1.2% Complete

(6)
2 Stars

0.2% Complete

(1)
1 Star

0.2% Complete

(1)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise Gerber Collision & Glass for exceptional customer service, with staff described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new or even better than before. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The timeliness of repairs is generally well-regarded, with many jobs completed on or ahead of schedule. Additional services like vehicle detailing and cleaning are frequently mentioned as pleasant surprises that exceed expectations. While there are occasional mentions of minor delays or small issues requiring follow-up, the overwhelming sentiment reflects high satisfaction with both the repair quality and customer experience.

Select to learn more

Service Quality
Timeliness
Communication

"Car looks fantastic. Cant even see where it was repaired. Paint is an exact match. Everyone there is really ..." Read more

"Excellent customer service and an excellent job of repairing my car"

"The car never looked this good, they did a great job!"

"The customer service and quality of work is unmatched."

"Once the vehicle damage was fully inspected I was given a date for pickup and it was done by that time."

"I was actually pleasantly surprised with the amount of time it took to do the repairs."

"Repair completed much earlier."

"It was ready much faster that I thought it would be"

"They were very professional and friendly. They scheduled and completed the repairs quickly and were very communicative throughout the process."

"I appreciated the regular updates on the status of my car. They communicated proactively about delays and next ..." Read more

"Yes, I had a link to an update system that showed the progress, and they also called me a couple times during that ..." Read more

"Very effectively communicated both with text messages and phone calls throughout the process"

"They called and texted with updates"

"Many texts to keep me apprised of repairs, along with actual phone calls."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Car looks fantastic. Cant even see where it was repaired. Paint is an exact match. Everyone there is really ..." Read more

"Excellent customer service and an excellent job of repairing my car"

"The car never looked this good, they did a great job!"

"The customer service and quality of work is unmatched."

"Once the vehicle damage was fully inspected I was given a date for pickup and it was done by that time."

"I was actually pleasantly surprised with the amount of time it took to do the repairs."

"Repair completed much earlier."

"It was ready much faster that I thought it would be"

"They were very professional and friendly. They scheduled and completed the repairs quickly and were very communicative throughout the process."

"I appreciated the regular updates on the status of my car. They communicated proactively about delays and next ..." Read more

"Yes, I had a link to an update system that showed the progress, and they also called me a couple times during that ..." Read more

"Very effectively communicated both with text messages and phone calls throughout the process"

"They called and texted with updates"

"Many texts to keep me apprised of repairs, along with actual phone calls."

Nguyen (Honda owner) reviewed 8/3/26

Cynthia (Ford owner) reviewed 7/31/26

Everyone was helpful, knowledgeable, and very welcoming. Updates were provided.

Margorita (Honda owner) reviewed 7/27/26

Absolutely recommend

Staff very friendly and accommodating.

Great customer service, friendly staff.

Samantha (GMC owner) reviewed 7/27/26

Latisha (Honda owner) reviewed 7/27/26

Really appreciated the updates along the whole process. Very friendly and personable people I dealt with, thank you. Oh and the car looks great, lol

Tim (Kia owner) reviewed 7/24/26

You guys did a great job in a very short time. I’m very happy and pleased. Yeah that was nice of them to clean and detail the car. Also very much appreciated.

Nicole (Dodge owner) reviewed 7/24/26

Sondra (Kia owner) reviewed 7/24/26

Linda (Honda owner) reviewed 7/23/26

The outside of my car looks brand new. The inside is as clean as it was when I purchased it. The office is very professional.

Clayton (Ford owner) reviewed 7/23/26

Krystal and her team are always super friendly and helpful. We love bringing our vehicle repairs to them because we know it will get completed quickly and looks great every time!

Always a satisfied customer!

Katie (Dodge owner) reviewed 7/20/26

Very quick repairs, got frequent updates, spoke with multiple staff members that were always very friendly and really appreciated how clean the car was when we got it back!

So far car looks great, runs great and haven't seen any concerns.

Always friendly staff and appreciated the frequent updates on the timeline.

Raylene (Volkswagen owner) reviewed 7/15/26

Since I got the work done on my car I’ve already recommended it. If anyone I know has to get repairs I will 100% tell them about my amazing experience. Couldn’t be more grateful.

The repair was perfect. Looks exactly like the damage never happened. Beautiful work.

I had the absolute most wonderful experience. Everyone was so kind and truly went above and beyond to help me. I’ve never had such a positive experience with a business before. I just couldn’t be more grateful. I recommend this place to everyone I speak to. Every staff member I came in contact with was like dealing with an old friend. Thanks so much for this experience.

David (Kia owner) reviewed 7/13/26

Very good work. Done within a week.

Christian (Toyota owner) reviewed 7/10/26

Very good communication!

Bill (RAM owner) reviewed 7/9/26

Amber (Kia owner) reviewed 7/8/26

They made me very comfortable. Good customer service

George (Chevrolet owner) reviewed 7/6/26

Crystal was amazing to work with Polite knowledgeable and timely communication and the repairs and follow up on the repairs are 11 out of 10

Meg (Cadillac owner) reviewed 7/3/26

Krystal at Gerber when the extra mile for me. When I went to pick up my Cadillac, there was an additional problem. She immediately took care of it and even delivered the car to my residence. Great service.

Justice (Nissan owner) reviewed 7/2/26

Really good got my car back really fast

Really good got my car back fast

Tyler (Hyundai owner) reviewed 7/2/26

I would recommend Gerber to friends and family for sure.

The work looks amazing! I am very satisfied with how it turned out.

I am very satisfied with the process and would take my vehicle to Gerber again.

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You should always ask your auto body shop if they offer a warranty on their repairs.

Gerber Collision & Glass - Redding/Crossroads Dr.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Redding/Crossroads Dr.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (489)

417 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -