Gerber Collision & Glass - Redding/Crossroads Dr.

5.0 (518reviews)

99%

(530) 226-0992

3045 Crossroads Dr, Redding, CA 96003

99%

See Photos

3045 Crossroads Dr
Redding, CA 96003

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Redding/Crossroads Dr.

See Photos

3045 Crossroads Dr
Redding, CA 96003

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Redding/Crossroads Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (518)

Sort By:
Newest
Rating

445 Customers Rated

5 Stars

78.6% Complete

(407)
4 Stars

5.6% Complete

(29)
3 Stars

1.2% Complete

(6)
2 Stars

0.2% Complete

(1)
1 Star

0.2% Complete

(1)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional service quality, with repairs frequently described as exceeding expectations and leaving vehicles looking brand new. The team was widely commended for outstanding communication, providing proactive updates via text messages and phone calls throughout the repair process. Timeliness was another strong point, with many customers noting their vehicles were completed on or ahead of schedule. Complimentary interior and exterior detailing was a recurring highlight that genuinely delighted customers. A few customers noted minor concerns such as swirl marks in paint, a slightly bent license plate, and occasional delays due to parts ordering, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"This was such a job well done all around. The customer service was top notch from everyone I interacted with, and the work was above and beyond what I expected. ..." Read more

"... kind and truly went above and beyond to help me. Ive never had such a positive experience with a business before. I just couldnt be more grateful. I recommend this ..." Read more

"Super friendly staff, great communication and professional workmanship. Will recommend Gerber collision and glass to anyone ..." Read more

"extremely professional and exceptional repair work."

"The staff was attentive and helpful. Everyone was polite and professional. My vehicle was repaired ahead of schedule and they even washed the whole car for ..." Read more

"It was done by the estimated due date. If anything they would keep me updated on the delay."

"Once the vehicle damage was fully inspected I was given a date for pickup and it was done by that time."

"It was ready much faster that I thought it would be"

"... friendly. They did a great job on the repair and completed it earlier, which helped me out with my situation. Saying it again, they are all awesome." Read more

"My car wasnt ready as promised due to the ordering of parts ."

"... appreciated the regular updates on the status of my car. They communicated proactively about delays and next steps. I really felt informed and involved throughout the ..." Read more

"Communication was exceptional. They called and texted every day with updates. Everyone was extremely friendly and accommodating. I picked up ..." Read more

"... to an update system that showed the progress, and they also called me a couple times during that to go over things and make sure I was up to speed on the progress." Read more

"Very effectively communicated both with text messages and phone calls throughout the process"

"I appreciate being updated constantly, very good communication. Having the ability to get the text message notifications ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"This was such a job well done all around. The customer service was top notch from everyone I interacted with, and the work was above and beyond what I expected. ..." Read more

"... kind and truly went above and beyond to help me. Ive never had such a positive experience with a business before. I just couldnt be more grateful. I recommend this ..." Read more

"Super friendly staff, great communication and professional workmanship. Will recommend Gerber collision and glass to anyone ..." Read more

"extremely professional and exceptional repair work."

"The staff was attentive and helpful. Everyone was polite and professional. My vehicle was repaired ahead of schedule and they even washed the whole car for ..." Read more

"It was done by the estimated due date. If anything they would keep me updated on the delay."

"Once the vehicle damage was fully inspected I was given a date for pickup and it was done by that time."

"It was ready much faster that I thought it would be"

"... friendly. They did a great job on the repair and completed it earlier, which helped me out with my situation. Saying it again, they are all awesome." Read more

"My car wasnt ready as promised due to the ordering of parts ."

"... appreciated the regular updates on the status of my car. They communicated proactively about delays and next steps. I really felt informed and involved throughout the ..." Read more

"Communication was exceptional. They called and texted every day with updates. Everyone was extremely friendly and accommodating. I picked up ..." Read more

"... to an update system that showed the progress, and they also called me a couple times during that to go over things and make sure I was up to speed on the progress." Read more

"Very effectively communicated both with text messages and phone calls throughout the process"

"I appreciate being updated constantly, very good communication. Having the ability to get the text message notifications ..." Read more

Barbara (Subaru owner) reviewed 9/21/26

Kurt (Ford owner) reviewed 9/21/26

The fastest repair ever Appreciate you

Great job Fast

Joseph (Honda owner) reviewed 9/21/26

Jonathan (Honda owner) reviewed 9/21/26

Victoria (Toyota owner) reviewed 9/20/26

I want to say a big thank you to this team! They were fantastic; welcoming, professional etc. especially Krystal the manager who made sure that my car was in good hands. I had an insurance issue but Krystal made sure I had discounts, which helped me pay out of pocket. My car looks brand new and they also washed it!, in and out! Thank you team!

James (Subaru owner) reviewed 9/19/26

Joseph (Ford owner) reviewed 9/18/26

My truck looks great. I’m completely happy

Matthew (Dodge owner) reviewed 9/18/26

I have already told my work that we will be sending all buisness there from now on as well as all my family

I cant spot a single defect! Looks brand mew off the lot

They were amazing, the best customer service I have ever had!

Travis (Toyota owner) reviewed 9/18/26

This shop always does a good job and has good attention to detail and customer service

Carissa (Nissan owner) reviewed 9/12/26

Christopher (Kia owner) reviewed 9/11/26

Reyna (Nissan owner) reviewed 9/7/26

The Gerber Collision on Crossroads is phenomenal! I will continue to go there with anything that happens to my car.

Rosalee (Toyota owner) reviewed 9/7/26

Paul (Subaru owner) reviewed 9/7/26

Great work excellent job in paint match. The car looks like new again. Highly recommended. Great communication and on schedule.

Excellent and professional service.

Sherry (Chevrolet owner) reviewed 9/3/26

Heather (Kia owner) reviewed 8/31/26

Would use them again.

The team at Gerber were wonderful and professional.

Excellent customer service!

Eric (Honda owner) reviewed 8/31/26

Adrianne (Chevrolet owner) reviewed 8/25/26

Great repair job on my truck

My truck looks great

Great job…exceeded my expectations My truck was returned cleaner and better looking than when I dropped it off

Carrie (Nissan owner) reviewed 8/25/26

We have used this shop multiple times, and it’s always my first choice.

We have to go back for another pet so that is somewhat inconvenient. But the rest of the repairs were excellent, and the car was so clean, it was worth it

Cheryl (Chevrolet owner) reviewed 8/24/26

Every one was so nice at a difficult time after my accident. Krystle was so knowable and keep me informed. My car was repaired in the time as quoted. Thank You Gerber Collision and Glass

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Gerber Collision & Glass - Redding/Crossroads Dr.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Redding/Crossroads Dr.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (518)

445 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean