Miller Collision Center Inc
In operation 44 years.
Miller Collision Center has been serving Redding and the surrounding areas since 1982. With over 35 years in the industry, we understand customers' needs and expectations. Our normal business hours are Monday through Friday 7:30-5:30 and after hours and weekends by appointment. Our shop has earned the highest recognition of I-CAR Gold Class status for our highly trained technicians and our state of the art equipment. Our goal is to repair your vehicle to exacting standards with a written Lifetime Warranty on our workmanship and paint. We strive to provide the highest level of customer service and quality of repair. Please feel free to call us at 530-222-2900 or stop by our location and get to know us before you need us. At Miller Collision Center, we will be ready for you when you need us the most. Drop in for a free estimate, your always welcome here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A piece fell off a few days after I hot my vehicle back.
Customer Service - 4.5/5.0 -
Efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job. The car looked and drove like it was brand new
Customer Service - 5.0/5.0 -
They contacted me each day to update me on the progress of the repairs
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely not
Repair Quality - 0.5/5.0 -
1. The first issue I have is my first claim was the windshield and that was approved right from the get-go on June 8th. So that means that my car sat there from June 8th to July 15th and was not repaired. 2. A total of three different Target dates and no windshield. 3. My cabin HEPA filters I believe are coated with paint fumes. Due to the fact that my cabin climate control was on the whole time so I believe to get a chance that the climate control was left on. I have not used my AC because it gives me a headache when I run it. 4. When I took the car home I started inspecting it a little bit and noticed that there was a 6-in scratch on the rear window tint. I'm pretty sure who I'll ever did that new that they did that. And rather than being honest about it they just waited for me to see it. 5. Multiple paint and inperfections on the rear hatch running paint specs of dust in the paint and other imperfections as well on the rear quarter panel. 6. I also noticed that my car was left on a low charge while it was in your care. My Tesla is a little different it has lfp batteries which recommend a high charge and not to be left at a low charge for long periods of time. I noticed when I went to charge my car yesterday it only charged to 243 mi. Normally it's between 248 and 250 miles. 7. I have been putting off this survey because it bothers me just talking about it but here you go thanks Miller collision.
Customer Service - 4.0/5.0 -
Decent on answering the phone and answering questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new.
Customer Service - 5.0/5.0 -
All of the staff were very helpful and professional.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
It was very kind.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without a doubt, it is the ONLY place I would recommend and do recommend.
Repair Quality - 5.0/5.0 -
Miller Collision isTHE best! They go over and above, helping the customer.. personally I have taken my vehicles there for over 10 years.Jim , the owner, is so personable, caring, and helpful beyond my expectations! Jim treats you with respect and compassion. As we all no, when you have been in an accident or your vehicle has broken down, it impacts your life in a big way. Jim and his staff know this and bend over backwards to help accommodate your situation and get your vehicle on the road as soon as possible. The staff is fantastic! Smiling, caring and so helpful. Jennifer, who is my contact person there, treats me like family and it’s so comforting to have relationship with people in business. They operate business like in the old days when people really cared about you and your situation. To help a customer They all work together to help the customer! I highly recommend Miller auto collision center.
Customer Service - 5.0/5.0 -
Outstanding!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They provide excellent customer service! They communicate well with any insurance updates and scheduling. They also coordinated my rental car both this time and the last time. I highly recommend them to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Miller Collision Center staff were friendly and professional. They did a great job fixing the front of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have dealt with body shops other times but this was the most professional Body Shop I've ever dealt with
Repair Quality - 5.0/5.0 -
Made our truck look like brand new fantastic job
Customer Service - 5.0/5.0 -
Totally professional and let you know the progress of your vehicle every step of the way couldn't have asked for a better body shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent job done repair done In one day