Coachmaster Collision

4.9 (289reviews)
97%
6851 Eastside Rd,  Redding,  CA  96001
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (289)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with vehicles looking brand new after repairs and paint matching perfectly even on older cars. The staff receives outstanding feedback for being professional, friendly, and going above and beyond expectations. Many customers highlight the unexpected detailing service, including interior cleaning and washing, as a wonderful bonus. Communication is described as great, with staff being knowledgeable and attentive to concerns. Timeliness is generally excellent, with many repairs completed early or on schedule. The shop earns strong recommendations, with customers stating they will never go elsewhere and actively referring friends and family. Some minor delays occurred due to parts availability or weather, but overall satisfaction remains very high.
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"... with me and were very professional and respectful. Their work was perfection! My car is 13 years old and I was a little worried about the paint matching. ..." Read more
"... done body work on our car. That turned out amazing. You cant even tell the repaired areas from the original non damaged areas. Will never go somewhere else" Read more
"... great. It was finished in a reasonable amount of time. Quality of work 1010 Customer service 1010" Read more
"They did an amazing job. It looks brand new. They even detailed the outside and inside of my truck. ..." Read more
"Am very happy with the work, my car looks like new and having it washed and the inside cleaned was a very wonderful bonus. ..." Read more
"Ready day early"
"In fact, they had to hold it for me because I already had an extra vehicle and had to make arrangements to pick ..." Read more
"They repaired it and I was very satisfied on time and very fast service"
"It was ready when promised"
"delay getting parts"
"The communication was great!"
"... An exceptional body shop with attention to detail. Great communication with what was going on with my jeep as well!!" Read more
"Top shelf interactions with all staff I talked with."
"Everything about these guys is 100% excellent Probably some of the best customer service I've had ..." Read more
"all were kind and attentive to concerns"

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I already have recommended you to others

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The crew at Coachmaster Collision were great and went above and beyond. My truck sparkled like it had not done in years. My friends were amazed. I'll be back! (Hopefully not in the near future ;-)

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I absolutely tell everybody I know to use Coach Masters

Repair Quality

The Coach Master team did it. Fantastic job with our vehicle. They communicated with us throughout the entire job. Let us know of any delays and when the car would be done. For the small job that it was, they still put the extra effort in and did a light detail on our vehicle which just made everything that much better. Thank you very much for doing such an amazing job

Customer Service

See previous comment

Likely to Recommend

I have already recommended Coachmaster to many of my friends. Even a few people I don’t know. Coachmaster does excellent work.

Repair Quality

Brad you and your crew did wonderful work on my car. It was even cleaned up. I did not expect that. Thank you all for a great job. You made me feel so confident in using Coachmaster.

Customer Service

Everyone was really professional, nice and explained everything so I could relax.

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Excellent service, repair and communication.

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From the very first conversation until the repair was finished, great customer service.

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Coachmaster did an amazing job on my Chevy pickup. Over $9000 in damages and you would never know it was in an accident now. I highly recommend them!

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Absolutely

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Amazing

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I will recommend everyone I know to Coachmaster

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Jory was fantastic and the quality of work is exceptional

Customer Service

Excellent. Jory was wonderful to work with

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Well done job

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Very nice

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Definitely would bring my vehicle back again. Thanks for the professional work and service.

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Absolutely, it's nice to have found coachmaster by accident, but glad we did

Repair Quality

Great job, paint & mechanical repair

Customer Service

Pleasure to do business with

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