Finish Line of Scranton
In operation 26 years.
Finish Line Auto Body of Scranton has been at the same location for over 20 years. With decades of experience, our team takes pride in the service that we provide to our community. No job is too large or too small. We treat every customer as if they were a member of our family. We are certified and you can be assured your car or truck will be returned to you in pre-accident condition and ensuring repairs made to vehicles adhere to the manufacturer's standard of quality and safety. We apply a multi-point quality control inspection to every repair. With Finish Line, you can be sure that your vehicle's body work is in the hands of experts and handled to exceed your expectations
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:30 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crew did a great job, good communication and pleasant to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality work. More than reasonable pricing, and courtesy, professional people.
Customer Service - 5.0/5.0 -
All the guys were very polite and courteous.
Returned Clean
My Experience - 5.0/5.0 -
we were kept informed about the job at every step of the way via text and email. any expected delays were explained fully. The shop met the deadline exactly as initially quoted. Regarding the repair, the vehicle was restored to brand-new status: repaired parts {tailight, bumper cover) fit like new with no exaggerated or ill fitting seams. Any internal body panels that had to be temporarily removed to facilitate the repair were subsequently reinstalled with perfect fit to original specs. The paint match appears flawless with no shading or aberrations. Also, Bob the shop manager assured us that any safety sensors were recalibrated as necessary (ie. the RCTA sensors behind the bumper cover). Overall, we are completely satisfied with the repair and would recommend them without any reservations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The painting was perfect, no runs or shading. The bumper and taillight replacement resembled brand new. Any inner body panels that were removed for repair were refitted with excellent match no bulges or poor refit parts. And the RCTA sensors were recalibrated to correct sensitivity.
Customer Service - 5.0/5.0 -
We were notified and updated as the repair progressed, any delays were reported and explained. We were given an expected completion date and it was met.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great. Like nothing happened.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, the car looks amazing. Time again communication was 9 out of 10. The crew did an amazing job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The text notifications I received regarding the process of my repairs was fantastic. When I picked my vehicle up after the repairs were completed, I was fully prepared to clean the inside of my vehicle. I’m a single mom to 2 kids that leave stuff everywhere! I was pleasantly surprised to see that my car had been cleaned completely on the inside and can’t express how thankful I am for that. The employees I spoke with either in person or on the phone were respectful and kind, and able to answer all of the questions I had. If I ever need services like this again, I will definitely go back to Finish Line.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After my car was involved in a hit-and-run, this shop made the whole process easy and stress-free. They worked with my insurance, gave me a quick appointment, picked up my car fast, answered all my questions, and even cleaned my car after repairs. Everyone was kind, professional, and quick to respond. I would definitely recommend them!
Customer Service - 5.0/5.0 -
After my car was involved in a hit-and-run, this shop made the whole process easy and stress-free. They worked with my insurance, gave me a quick appointment, picked up my car fast, answered all my questions, and even cleaned my car after repairs. Everyone was kind, professional, and quick to respond. I would definitely recommend them!
Returned Clean
My Experience - 5.0/5.0 -
The team was excellent from beginning to end! They communicated every step of the way, keeping me updated on my car's status and how long the repairs were going to take. They took care of organizing my rental car for me as well, and, when I did get my car back, they had cleaned the interior!! Such a great experience. They turned a stressful situation into an easy one that I didn't even have to think about.
My Experience - 5.0/5.0 -
Thanks for the great job in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was very friendly and helpful. They also kept me up to date on my repairs. I will recommend Finish Line to all my friends and family.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
1. Small and few spots of specks of painted particles are visible making the surface appear to be less than glass smooth. 2. My US Army emblem was not salvaged and transferred to the new rear gate. 3. The interior was soiled with mud to the rear seat areas. 4. On a positive note, the employees were most congenial and accommodating.
Customer Service - 5.0/5.0 -
The attendants were friendly and knowledgeable. They were accommodating, especially with reference to scheduling.
My Experience - 5.0/5.0 -
The entire process start to finish was great. When I dropped off my vehicle, Finish Line had Enterprise on site waiting with my rental. I received text updates throughout the repair process and had my vehicle back in no time. Was definitely impressed with their customer service as well. Bob and Tonia are both rock stars.
Likely to Recommend - 5.0/5.0 -
Don't get into an accident, but if you do, definitely get your vehicle to a Finish Line location.
Repair Quality - 5.0/5.0 -
The entire Finish Line team was great. Talking to the manager in Scranton, they told me they have multiple locations all over now too which is great to hear!
Customer Service - 5.0/5.0 -
Tonia was a very well informed and polite person to talk to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
TBD.
Repair Quality - 2.5/5.0 -
The wrong bumper was installed. I’m waiting to hear how that will be resolved.
Customer Service - 2.5/5.0 -
Waiting to hear on resolution.