Finish Line of Scranton
In operation 26 years.
Finish Line Auto Body of Scranton has been at the same location for over 20 years. With decades of experience, our team takes pride in the service that we provide to our community. No job is too large or too small. We treat every customer as if they were a member of our family. We are certified and you can be assured your car or truck will be returned to you in pre-accident condition and ensuring repairs made to vehicles adhere to the manufacturer's standard of quality and safety. We apply a multi-point quality control inspection to every repair. With Finish Line, you can be sure that your vehicle's body work is in the hands of experts and handled to exceed your expectations
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:30 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great communication, truth before, during, and after.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
i knew where to look, so i was impressed with the repairs
Customer Service - 4.5/5.0 -
updates even delays were passed on without issue
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes i would
Repair Quality - 5.0/5.0 -
Car finished faster than stated
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job of repairing the damage in a short period of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They handled the repair without any problems. Was done quickly and finished work product was good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I can't tell at this time. Only the time will tell whether they did their job properly or not. I hope I can be able to tell positively in the future as well.
Repair Quality - 4.0/5.0 -
Connected portions of each panels are not smoothly jointed and the gap looks to be too wide. As for other things, we can tell as times go by. I hope I can appreciate their work in a future so that I'd be able to recommend this BodyShop to everyone around me.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was satisfied with how my car was fixed, looks brand new. I get an advanced notification from the repair shop as to when my car most probably can be picked up. Staff are accomodating. Thank you for fixing my first car. God bless and all the best!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I was receiving advanced notice for my car regarding the development. Staff are willing to answer my questions and accomodated me right away when I had the accident.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Underpromised and overdelivered!
Customer Service - 5.0/5.0 -
Friendly and very helpful. Good communication
Returned Clean
Likely to Recommend - 0.5/5.0 -
Have a VERY LOW opinion of everything about this shop.
Repair Quality - 0.5/5.0 -
Repair took too long ... provided reason to double estimate. Greed should be their motto!
Customer Service - 0.5/5.0 -
Sending me texts rather than calling me. Impersonal staff ... took advantage of me because I am a senior citizen who is handicapped.
Returned Clean
My Experience - 5.0/5.0 -
I think the work done on my Honda was truly professional! i would i would recommend their services to anyone in need of their service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great Job, Very professional, kept me informed every step of the way!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Everyone was very helpful, got my car back in a timely manner, and my car looked great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One of the pieces was left unattached inside car on drivers side. Everything else looks great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a fantastic on fixing my girl, she looks great! They were also very friendly and professional. They deserve 5 fives!
Likely to Recommend - 3.0/5.0 -
Repairs were significant and didn’t really take long. Overall repair quality looks good. Improve some on communications and likelihood of recommendation would improve.
Repair Quality - 4.0/5.0 -
The repair was fairly timely, however communications lagged a bit. Received text notification that work started on Thursday 2/15, and that the truck would be available on Wednesday 2/21. Friday 2/16 I received a call that the truck was available for pickup. I didn’t realize until after I left that the backup camera didn’t work. I found that the connector under the truck was not correctly put back together. Once connected, the backup camera functioned normally. Overall friendly service and seemingly good quality repair. Communications could use improvement, and the lag in quote information resulted in my opting not to have the additional repairs completed.
Customer Service - 3.5/5.0 -
Communications need improvement. There was a lag between text and phone communications with different information provided. Additional quote information was slow and indicated the additional business wasn’t really important. I dropped off the truck on Monday 2/5, then called later in the afternoon for an additional quote for different repairs. Called again Thursday and was told I would get a quote later. I didn’t receive the quote until the following Monday. Otherwise very friendly and courteous customer service. Preston was helpful getting the process started.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You put me at ease the first time I walked in. Service was great...the car looks like new!