Finish Line of Scranton

4.7 (511reviews)
93%
201 Hudson Flume,  Scranton,  PA  18504

In operation 26 years.

Finish Line Auto Body of Scranton has been at the same location for over 20 years. With decades of experience, our team takes pride in the service that we provide to our community. No job is too large or too small. We treat every customer as if they were a member of our family. We are certified and you can be assured your car or truck will be returned to you in pre-accident condition and ensuring repairs made to vehicles adhere to the manufacturer's standard of quality and safety. We apply a multi-point quality control inspection to every repair. With Finish Line, you can be sure that your vehicle's body work is in the hands of experts and handled to exceed your expectations

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (511)

My Experience

Likely to Recommend

Repair Quality

So far so good need one more part to complete the job

Customer Service

Likely to Recommend

Repair Quality

Repair was okay. Lack of attention to detail. Water marks from wet sanding left on trim. Paint work was good.

Customer Service

Good communication and friendly staff.

My Experience

Likely to Recommend

Repair Quality

No problems

Customer Service

My Experience

What a great experience I was updating daily on my repair of my car and my car was finished on the date they said and my car looks great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would absolutely recommend Finsh Line to family and friends. Without hesitation.

Repair Quality

Looks perfect. Work was flawless.

Customer Service

Communication was excellent. Timely and informative.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm extremely satisfied it was done quick

My Experience

Likely to Recommend

Repair Quality

Very great service and extremely nice 😁

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The car rental company was notified before us that the repairs were complete and because of the timing they were going to charge us fee for a one day use. If we were called and a time setup before that and then notified the rental company it would have saved us some time getting through to the rental company to wave that fee. The rental company called Finish line to let us know the vehicle was ready for pickup. It would have been helpful the other way around . Everything was rectified in the end and was happy to leave the rental car at the shop.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The process took a month but the car came out perfect

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Hard to find and kind of far away from where i live

Repair Quality

Everything looks good

Customer Service

My Experience

I will use them again and recommend to friends!

Likely to Recommend

Repair Quality

When I got there to pick up my car they just handed me papers and said I was good to go. They didn’t come look at the car or show me anything.. then I went outside to my car to check it out and leave. I turned it on and a message came up on the dash saying “CHECK BSD SYSTEM”. I was confused why that was there if they just fixed my car and it wasn’t there when I took the car in to get fixed.. so I went back inside to ask then why that’s coming up on the dash, the guy said he had no idea what that was and never heard of it before. He went outside to check it and then had to go around back to get help from someone else. Once he came back to the front where I was he said the calibration failed that’s why that happened and said they’ll fix it quick. 15 min went by, then they told me my car was good and they’re bringing it out. I asked for new paperwork stating what they had to fix after they already gave me my car back. They did not tell me what system it was. I found out on my own. He also didn’t give me new paperwork stating they had to fix BSD system even though I specifically asked for it. So then I asked the guy, “did the first set of paperwork you gave me say the callibration and BSD system were good?”. His eyes got wide, and he said “well it’s good now. It didn’t take apparently. But it’s good now. This happens sometimes, it’ll just turn on and off on its own”.. I’m not sure if he said that cause I’m a woman or what. But I know for a fact they don’t turn off if they’re set up correctly. Which means the shop didn’t have it correct when they released my car.. which caused me to go back in to have them look at it again.. and then they didn’t wants to provide proof that that happened. However, I have picture proof time stamped from when I picked up the car that this happened.

Customer Service

When I got there to pick up my car they just handed me papers and said I was good to go. They didn’t come look at the car or show me anything.. then I went outside to my car to check it out and leave. I turned it on and a message came up on the dash saying “CHECK BSD SYSTEM”. I was confused why that was there if they just fixed my car and it wasn’t there when I took the car in to get fixed.. so I went back inside to ask then why that’s coming up on the dash, the guy said he had no idea what that was and never heard of it before. He went outside to check it and then had to go around back to get help from someone else. Once he came back to the front where I was he said the calibration failed that’s why that happened and said they’ll fix it quick. 15 min went by, then they told me my car was good and they’re bringing it out. I asked for new paperwork stating what they had to fix after they already gave me my car back. They did not tell me what system it was. I found out on my own. He also didn’t give me new paperwork stating they had to fix BSD system even though I specifically asked for it. So then I asked the guy, “did the first set of paperwork you gave me say the callibration and BSD system were good?”. His eyes got wide, and he said “well it’s good now. It didn’t take apparently. But it’s good now. This happens sometimes, it’ll just turn on and off on its own”.. I’m not sure if he said that cause I’m a woman or what. But I know for a fact they don’t turn off if they’re set up correctly. Which means the shop didn’t have it correct when they released my car.. which caused me to go back in to have them look at it again.. and then they didn’t wants to provide proof that that happened. However, I have picture proof time stamped from when I picked up the car that this happened.

Likely to Recommend

Repair Quality

Customer Service