Finish Line of Scranton
In operation 26 years.
Finish Line Auto Body of Scranton has been at the same location for over 20 years. With decades of experience, our team takes pride in the service that we provide to our community. No job is too large or too small. We treat every customer as if they were a member of our family. We are certified and you can be assured your car or truck will be returned to you in pre-accident condition and ensuring repairs made to vehicles adhere to the manufacturer's standard of quality and safety. We apply a multi-point quality control inspection to every repair. With Finish Line, you can be sure that your vehicle's body work is in the hands of experts and handled to exceed your expectations
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:30 am - 12:00 pm |
My Experience - 5.0/5.0 -
I will use them again and recommend to friends!
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
When I got there to pick up my car they just handed me papers and said I was good to go. They didn’t come look at the car or show me anything.. then I went outside to my car to check it out and leave. I turned it on and a message came up on the dash saying “CHECK BSD SYSTEM”. I was confused why that was there if they just fixed my car and it wasn’t there when I took the car in to get fixed.. so I went back inside to ask then why that’s coming up on the dash, the guy said he had no idea what that was and never heard of it before. He went outside to check it and then had to go around back to get help from someone else. Once he came back to the front where I was he said the calibration failed that’s why that happened and said they’ll fix it quick. 15 min went by, then they told me my car was good and they’re bringing it out. I asked for new paperwork stating what they had to fix after they already gave me my car back. They did not tell me what system it was. I found out on my own. He also didn’t give me new paperwork stating they had to fix BSD system even though I specifically asked for it. So then I asked the guy, “did the first set of paperwork you gave me say the callibration and BSD system were good?”. His eyes got wide, and he said “well it’s good now. It didn’t take apparently. But it’s good now. This happens sometimes, it’ll just turn on and off on its own”.. I’m not sure if he said that cause I’m a woman or what. But I know for a fact they don’t turn off if they’re set up correctly. Which means the shop didn’t have it correct when they released my car.. which caused me to go back in to have them look at it again.. and then they didn’t wants to provide proof that that happened. However, I have picture proof time stamped from when I picked up the car that this happened.
Customer Service - 3.0/5.0 -
When I got there to pick up my car they just handed me papers and said I was good to go. They didn’t come look at the car or show me anything.. then I went outside to my car to check it out and leave. I turned it on and a message came up on the dash saying “CHECK BSD SYSTEM”. I was confused why that was there if they just fixed my car and it wasn’t there when I took the car in to get fixed.. so I went back inside to ask then why that’s coming up on the dash, the guy said he had no idea what that was and never heard of it before. He went outside to check it and then had to go around back to get help from someone else. Once he came back to the front where I was he said the calibration failed that’s why that happened and said they’ll fix it quick. 15 min went by, then they told me my car was good and they’re bringing it out. I asked for new paperwork stating what they had to fix after they already gave me my car back. They did not tell me what system it was. I found out on my own. He also didn’t give me new paperwork stating they had to fix BSD system even though I specifically asked for it. So then I asked the guy, “did the first set of paperwork you gave me say the callibration and BSD system were good?”. His eyes got wide, and he said “well it’s good now. It didn’t take apparently. But it’s good now. This happens sometimes, it’ll just turn on and off on its own”.. I’m not sure if he said that cause I’m a woman or what. But I know for a fact they don’t turn off if they’re set up correctly. Which means the shop didn’t have it correct when they released my car.. which caused me to go back in to have them look at it again.. and then they didn’t wants to provide proof that that happened. However, I have picture proof time stamped from when I picked up the car that this happened.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job, car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They are competent and very polite. The only reason I gave 8 out of 10 is that their text messaging/ update system is not functioning well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was satisfied with the quality of the work, but it took over a month to get my car back.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
They kept moving back the promised time of return.
My Experience - 5.0/5.0 -
Amazing job! Very friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Super helpful!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They were good
Repair Quality - 5.0/5.0 -
Did a great job always informed me about progress of car very professional
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
You made the whole experience flawless. The guy we dealt with was very nice and professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No comment. Everything is good!
Customer Service - 5.0/5.0 -
The guy we spoke with when picking up and dropping off our vehicle was very nice and professional.