Finnegan Collision Center

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

Not satisfied. It wasn’t what I would have expected for a dealership associated collision center and as a select service center for State Farm. Going to review with Insurance Company / adjuster on the issues for their direction on how to proceed.

Customer Service - 2.5/5.0 -

Could have been better with looking over the work more closely. Lost trust with them after the first time they said it was ready for pickup.

Returned Clean

My Experience - 5.0/5.0 -

Very accommodating. Personnel kept me informed about my repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was very helpful and kept me updated on the progress of the repairs to my car.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was satisfied with the job that was done on my vehicle. The great customer service exceeded my expectations. I received frequent text updates on my vehicle so I never had to call and ask. My overall experience was great!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Finnegan did an excellent job! Service was amazing and my car was ready on time! Pascual was knowledgeable and kept me updated on my car progress. Thank you Finnegan!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication and customer service. I was kept up to date on the progress of my vehicle and it was completed on time!

Customer Service - 5.0/5.0 -

Amazing customer service

Returned Clean

My Experience - 5.0/5.0 -

Great work repairs on a timely basis .

My Experience - 5.0/5.0 -

Don’t refer to enterprise for car rentals.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a great job on the car. Very please!

Likely to Recommend - 5.0/5.0 -

Did a great job

Repair Quality - 5.0/5.0 -

Great job on my car. Very satisfied!

Customer Service - 5.0/5.0 -

Everyone was helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Always a pleasure working with the Finnegan Group.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for a job well done.

Customer Service - 5.0/5.0 -

No comment

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Pascual kept me informed and updated at all times. He was very friendly and knowledgeable

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I'm pleased with the outcome.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m happy that it was fixed and everything went smoothly.

Customer Service - 5.0/5.0 -

Everyone was very nice.

Returned Clean

My Experience - 5.0/5.0 -

From start to finish everyone was professional courteous and polite. My 2023 GMC Denali was repaired in record time and it looks great!

Likely to Recommend - 5.0/5.0 -

Absolutely would recommend Finnigan collision to anyone

Repair Quality - 5.0/5.0 -

Everyone was so professional and helpful. The text message updates were also very helpful. It was and a good experience for a stressful situation. Thank you so much for making it less stressful.

Customer Service - 5.0/5.0 -

The entire Finnigan crew made my situation less stressful during a stressful situation.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I am in the public service business and it was delightful to be treated with the utmost respect and Carlos’ willingness to answer all of my questions.

Repair Quality - 5.0/5.0 -

From the time I took my car in to get repaired, Carlos was there to ensure that my vehicle would be repaired with the utmost perfection. His ongoing communication with me both via text message and phone calls kept me informed of the progress/timeline for completion. I truly felt valued as a customer and my 2023 Honda CRV Sport looks great and the interior was very clean.

Customer Service - 5.0/5.0 -

Again, my car looked great. The paint was matched perfectly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service person Pasqual explained everything to me that I questioned. I was very satisfied with their work. I would definitely refer anyone I know to this facility.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great and customer service was really excellent!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great experience