Fireplace Auto Collision

4.9 (3,379reviews)

98%

(631) 907-9839

195 Springs Fireplace Rd, East Hampton, NY 11937

98%

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195 Springs Fireplace Rd
East Hampton, NY 11937

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About Fireplace Auto Collision

See Photos

195 Springs Fireplace Rd
East Hampton, NY 11937

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Since 2002, Fireplace Auto Collision has proudly served the East End of Long Island, backed by over 25 years of experience in the auto repair industry.. We specialize in top-quality auto body repairs for all types of vehicles, ensuring every job meets the highest standards. Our team is equipped to handle everything from minor cosmetic repairs to extensive collision work. As a Mercedes-Benz and Sprinter Certified Collision Center, we are committed to delivering exceptional service, using only premium parts and advanced techniques tailored to these vehicles. Our friendly staff is very knowledgeable and eager to help with your insurance claim processing, ensuring a smooth and hassle-free experience. Choose Fireplace Auto Collision for trusted, professional service.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

BMW

I-Car

Mercedes-Benz

Mercedes-Benz Elite

Mercedes-Benz Sprinter

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Website

Reviews (3,379)

Sort By:
Newest
Rating

2,830 Customers Rated

5 Stars

78.1% Complete

(2639)
4 Stars

4.8% Complete

(163)
3 Stars

0.4% Complete

(14)
2 Stars

0.2% Complete

(7)
1 Star

0.1% Complete

(2)
< 1 Star

0.1% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and expertise across all interactions. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. Customers also value the seamless handling of insurance claims and rental car arrangements. A few customers noted delays due to parts availability or high demand, and isolated concerns were raised about cleanliness and incomplete repairs, reflecting areas customers feel could be refined.

Select to learn more

Service Quality
Timeliness
Communication

"... experience with Fireplace Auto Collision in East Hampton. They did an incredible job on the bodywork on my car—it came back looking absolutely beautiful. I was ..." Read more

"I couldnt have been happier with the work that was done. Perfect!!! This part of my car has been hit before and the last ..." Read more

"... scrapes and patches that needed to be repainted. Fireplace collision took apart my car to repaint these pieces properly. And when they did, they also fix some issues that ..." Read more

"Top-notch, highly professional, great communication, expert complex repairs."

"I am SO impressed with the quality of the work and the level of detail, care and patience given to this repair. The team made the process so ..." Read more

"... available to give me an update when I called. And the vehicle was delivered in advance of when promised." Read more

"They did a beautiful job and the repair was done earlier than estimated. They are fantastic."

"It was three days early!"

"The repair was great. It just took too long - over two weeks, which is a long time to be without a car."

"Repair took longer than initially projected, but the shop was transparent with me about that and kept me in the loop once they knew it wasnt going to be ready in time."

"They kept me in the loop from the beginning to the end and thats what made it so special. I didnt have to ..." Read more

"... professional and knowledgeable from start to finish. I was informed daily on the status of my car and it was completed when promised. would highly ..." Read more

"The repairs took longer than anticipated. The delays were not communicated until I checked in on the very day that I was to collect the car."

"Fabulous service and high quality repair. Communication was seamless and pleasant. Highly recommend !"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... experience with Fireplace Auto Collision in East Hampton. They did an incredible job on the bodywork on my car—it came back looking absolutely beautiful. I was ..." Read more

"I couldnt have been happier with the work that was done. Perfect!!! This part of my car has been hit before and the last ..." Read more

"... scrapes and patches that needed to be repainted. Fireplace collision took apart my car to repaint these pieces properly. And when they did, they also fix some issues that ..." Read more

"Top-notch, highly professional, great communication, expert complex repairs."

"I am SO impressed with the quality of the work and the level of detail, care and patience given to this repair. The team made the process so ..." Read more

"... available to give me an update when I called. And the vehicle was delivered in advance of when promised." Read more

"They did a beautiful job and the repair was done earlier than estimated. They are fantastic."

"It was three days early!"

"The repair was great. It just took too long - over two weeks, which is a long time to be without a car."

"Repair took longer than initially projected, but the shop was transparent with me about that and kept me in the loop once they knew it wasnt going to be ready in time."

"They kept me in the loop from the beginning to the end and thats what made it so special. I didnt have to ..." Read more

"... professional and knowledgeable from start to finish. I was informed daily on the status of my car and it was completed when promised. would highly ..." Read more

"The repairs took longer than anticipated. The delays were not communicated until I checked in on the very day that I was to collect the car."

"Fabulous service and high quality repair. Communication was seamless and pleasant. Highly recommend !"

Tina (Mazda owner) reviewed 9/18/26

absolutely would recommend

Excellent work, professional and ongoing communication of the work in progress

work completed ahead of schedule and car looked great

Lawrence (Toyota owner) reviewed 9/17/26

Annmarie (Lexus owner) reviewed 9/16/26

Outstanding service & work from start to finish! Frequent text updates with status of completion, ALL staff was courteous and professional!

Ryan (Mercedes-Benz owner) reviewed 9/16/26

Great service and communication start to finish and made the process easy for me. Nice people.

Nicholas (Land Rover owner) reviewed 9/14/26

from the intake to the explanation of my repairs by the owner, Carl, the customer service was excellent.

Louis (Ford owner) reviewed 9/14/26

outstanding service - great experience - a pleasure to deal with them

Cesar (Toyota owner) reviewed 9/14/26

Everything looks fine except my daytime running lights are not functioning and they were before

Jeanine (Subaru owner) reviewed 9/14/26

Everything is perfect

Good communication and follow up, courteous staff

Amon (Toyota owner) reviewed 9/14/26

We were beyond satisfied.

Barbara (Jeep owner) reviewed 9/14/26

You guys are amazing thank you so much for repairing my car. It is much appreciated. Your professionalism and dedication is noted. You guys are the best.

You guys did an amazing job thank you very much very professional, courteous and polite. Thank you again.

Excellent service thank you so much. It is much appreciated.

Gary (Chevrolet owner) reviewed 9/11/26

We were very pleased with how you took care of us and the car. Thank you very much. Barbara and Gary

Joseph (Chevrolet owner) reviewed 9/10/26

The repairs came out perfectly.

Myrel (Toyota owner) reviewed 9/10/26

So far so good!

Excellent, helpful, just plain nice, at a difficult time, especially Gerry & Devin

Elizabeth (Honda owner) reviewed 9/8/26

The entire repair from start to finish was handled with courtesy, professionalism, and skill . It was a pleasure I would give them five stars!

Roger (Jeep owner) reviewed 9/7/26

Sue (Audi owner) reviewed 9/7/26

Very Friendly Staff & Great workmanship

Very friendly

Simon (Land Rover owner) reviewed 9/3/26

felt i was in good hands at all stages.

Craig (BMW owner) reviewed 9/3/26

Great job and easy and pleasant to deal with

Very pleasant

Kristy (Ford owner) reviewed 9/3/26

Keith (BMW owner) reviewed 9/3/26

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Hampton Auto Collision
NOT RATED YET
847 Springs Fireplace Rd
East Hampton, NY 11937

view more shops in: East Hampton | 11937

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Fireplace Auto Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fireplace Auto Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,379)

2,830 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?