Fireplace Auto Collision
Since 2002, Fireplace Auto Collision has proudly served the East End of Long Island, backed by over 25 years of experience in the auto repair industry.. We specialize in top-quality auto body repairs for all types of vehicles, ensuring every job meets the highest standards. Our team is equipped to handle everything from minor cosmetic repairs to extensive collision work. As a Mercedes-Benz and Sprinter Certified Collision Center, we are committed to delivering exceptional service, using only premium parts and advanced techniques tailored to these vehicles. Our friendly staff is very knowledgeable and eager to help with your insurance claim processing, ensuring a smooth and hassle-free experience. Choose Fireplace Auto Collision for trusted, professional service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job. Very happy with the work done..
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great as usual.
My Experience - 5.0/5.0 -
I’m sorry I forget her name, but the gal at the front desk is the best. She is extremely accommodating., she goes out of her way to make sure all your needs are met.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks great.
Customer Service - 5.0/5.0 -
Staff interactions all very good.
Returned Clean
My Experience - 5.0/5.0 -
Excellent attention Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This shop is super customer focused, everything is easy and they take care of all paperwork so work for the customer is minimized. I also picked up and dropped off a rental and it was no work for me …
Likely to Recommend - 5.0/5.0 -
Great service and worked well with your insurance company.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Great response worked well with insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked brand new.you did a very impressive job. Thanks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very easy to work with. Communication and support with rental car and windshield replacement was seamless and took the burden off customer. Autobody repair was excellently done.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Had my car checked by Porsche & they said you used an aftermarket windshield, it’s coming apart coming off on top , had a front camera inop faults & warnings on the dash. Cost to cure $4,000! I am reporting this to Grigio
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They took the car right away. But service was a little longer than I excepected because parts came in wrong
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve recommended many and continue to do so you guys are the best‼️💪🏻🚙
Repair Quality - 5.0/5.0 -
All staff, friendly, professional, knowledgeable, and very efficient. Devin and Gerry are an asset to your company.💪🏻👫‼️
Customer Service - 5.0/5.0 -
Gerry is always friendly, professional knowledgeable 🩷
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Repair went fine but the experience with “one stop” services was not good. Getting rental car was not well facilitated and car was not ready, washed and available when promised. Why make appointments if you cannot honor them?
Customer Service - 4.0/5.0 -
See above.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
I will return because of your quality reputation! We are a single car family and it would have benefited all of us if you had shared upfront service “ could be one week.”
Customer Service - 0.5/5.0 -
We are a one car family & it would have been important to know service could have been one week
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used Fireplace before and would definitely recommend
Repair Quality - 5.0/5.0 -
I appreciate the fact that it was done ahead of time and is perfect
Customer Service - 5.0/5.0 -
Gerry Magnaldi was very efficient and handled everything for me from start to finish even the rental car.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Fireplace Auto Collision.
Repair Quality - 5.0/5.0 -
Very professional and efficient staff. The vehicle was repaired in the time frame that was stated.
Customer Service - 5.0/5.0 -
Jerry and Devon were great through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job and the repair was done earlier than estimated. They are fantastic.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You folks run a great shop! You turned what was an unfortunate situation with my new truck into a very pleasant experience from start to finish. And the quality of your work is top shelf! Thank you to Gerry, Devon and and the rest of the Fireplace team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There is issue and I have an appointment on Tuesday for them to correct it. Very friendly and keep me informed through the whole two weeks that they had my car. Set up the rental car. Very helpful and I really appreciated it.