First State Chevy

4.9 (571reviews)
98%
22694 Dupont Blvd,  Georgetown,  DE  19947

In operation 44 years, 24 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (571)

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Nick and Brad were very accommodating, keeping me informed and updated. Both were friendly and professional .

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They were amazing during the whole process!! Very convenient as well with the Enterprise attached.

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The set date was to have my car from in the shop from 5/6 - 5/12, which was already an inconvenience since it was Tuesday through the following Monday with my vehicle sitting not getting worked on over the weekend, instead of scheduling it for Monday to Friday. Monday came for the set date that my car would be ready and I did not hear of any delay, I called in around noon and spoke with pierce who said there was a chance my car wouldn’t be ready, that the glass company has to transfer my glass and it has to sit for 2 hours. If the scheduling was done correctly that should have been accounted for. My car was not ready that Monday, I had to pick it up the day after on Tuesday. Upon inspecting my car, there were scratches on the trunk lid that was supposed to be newly repaired and one of the taillights had a larger gap in between the frame compared to the other side. When an employee looked at the car he agreed but said the only option would be to leave it as they were closing in two hours and I would have to come back tomorrow after they attempt readjust it. I could not leave it as I need a car to drive to work so my only option was to take it as is. Very unsatisfied with the overall experience.

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Good job

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The body shop did a great job

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Great job

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I will never recommend this place and will be sure to share my experience with anyone who will listen

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Worse experience I’ve ever had with someone repairing or working on my vehicles.

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Great job.. couldn't of asked for better

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Courteous and very helpful

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Great communication and great service

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My Colorado Crew Cab XL looks great! I knew that going to First State Chevrolet Collision Center was the right choice. I knew I was going to get GM Official Parts and not cheap ripoff parts, and I heard that First State’s workmanship and attention to detail are tops in their field. I was only without my truck for 10 days while the work was being completed. I am very satisfied and happy with First State Chevrolet Collision Center. Joe Kryston

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My Colorado Crew Cab XL looks great! I knew that going to First State Chevrolet Collision Center was the right choice. I knew I was going to get GM Official Parts and not cheap ripoff parts, and I heard that First State’s workmanship and attention to detail are tops in their field. I was only without my truck for 10 days while the work was being completed. I am very satisfied and happy with First State Chevrolet Collision Center. Joe Kryston

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Perfect job! Can't tell the hood was painted.

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The work that was done was fine just the scheduling and a flat tire when my wife picked up the car and glass in the trunk

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The work they did was great .I was told that the car would be done either weds or Thurs on Friday. Got a call on Monday that the car was done me and my wife work so it's hard ro just leave work .So when my wife picked up are car after dropping the rental car the left rear tire was completely flat with no one to help her a friend had to come and pump the tire up .Just was frustrated the tire alarm was on when she tried to started the vehicle wish they would have called and I would have paid for it to be fixed

Customer Service

All good but for scheduling and we had a flat tire on the car when my wife picked it up

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