Five Star Collision Center - Florence
In operation 13 years.
Five Star Collision Centers proudly offer a wide variety of collision repair services to get you back on the road safely and quickly. We provide outstanding customer service and use current certified technologies to deliver the highest standard of collision repair. Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job no problem at all Thanks
My Experience - 5.0/5.0 -
I loved the process, they had great communication and when I called they never made it seem like I was a bother. If the time line changed they kept me updated. I would definitely use them again if I had to.
My Experience - 0.0/5.0 -
I need to bring my vehicle back in because the is a piece the came loose under the vehicle.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional service, consistent communication throughout the process! The turn around time was amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, kept me updated throughout the entire process. Unbelievable turnaround time and quality work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hello Lauren did an excellent job making sure I was completely satisfied with the work. She kept me updated on the progress of my car. Again thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did excellent job. Lauren kept me updated at all times
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks perfect 🤩
Customer Service - 5.0/5.0 -
Everyone worked hard to make sure the job was done correctly and in a timely manner.
Returned Clean
My Experience - 5.0/5.0 -
Lauren was great with communication. She kept me up to date with what was happening with my car.
Likely to Recommend - 5.0/5.0 -
I would recommend Five Star Collision to anyone. Great place to do business.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very well satisfied. Job very well done!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
They did fix my front fender, but mess up my hood. My hood wasn’t like that when I took it to them.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I was confused by the automatic message because I was waiting on a call that my car was done. And I had to call
My Experience - 5.0/5.0 -
The customer service and whole team was great. My vehicle was fixed in a small amount of time. They are very professional. Thank you for your dedication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a job well done I will recommend everyone to Five Star collision center
Customer Service - 5.0/5.0 -
They explain what had to be done and basically how long it would take. I am satisfied