Five Star Collision Center - Florence
In operation 13 years.
Five Star Collision Centers proudly offer a wide variety of collision repair services to get you back on the road safely and quickly. We provide outstanding customer service and use current certified technologies to deliver the highest standard of collision repair. Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff at Five Star Collision was very professional. I would utilize them again.
My Experience - 5.0/5.0 -
Yes I was very SATISFIED with the labor work thank y’all so much 🙏🏾
Likely to Recommend - 2.5/5.0 -
Not sure just yet since I have not received my car back repaired.
Repair Quality - 2.5/5.0 -
Went to pick up my car 2 different times and had to leave it because they had not repaired it correctly.
Customer Service - 5.0/5.0 -
The people I have worked with there so far are very nice.
Returned Clean
My Experience - 5.0/5.0 -
Drive all the way from Conway just for Five Star. Paint shop does an excellent job.
My Experience - 5.0/5.0 -
Great Job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They made my car look good as new again.
My Experience - 5.0/5.0 -
From Britney in estimate to Adam in the body shop these guys are top notch and went above and beyond to get the job done and done right. Awesome team, awesome people and awesome service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From Britney in estimate to Adam in the body shop these guys are top notch and went above and beyond to get the job done and done right. Awesome team, awesome people and awesome service
Customer Service - 5.0/5.0 -
From Britney in estimate to Adam in the body shop these guys are top notch and went above and beyond to get the job done and done right. Awesome team, awesome people and awesome service
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
The airbag light is on when I got my car back. No one at the dealership is able to turn it off. I expect my car to be returned to me in the same condition that I left it…
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everything good thanks 👈🏾😁!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Five Star yall did an awesome job 👍🏾😁! Bellgee1 Art
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Again, this is after having car back for 24 hours
Repair Quality - 5.0/5.0 -
So far I’m completely satisfied however I have only had my car back for 24 hours.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for doing a great job. My vehicle looks brand new i am happy with the outcome. Blessings!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome work. Very pleased with results and staff were pleasant and very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and staff were friendly and efficient.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I told everyone about the work done on my car
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was well pleased and beyond satisfied with the results the car looked almost like a new car you Rock Five Star!!! Keep up the good work Vera Price
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 5.0/5.0 -
No comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was supposed to have some scratches removed but that had not been repaired
My Experience - 5.0/5.0 -
The team did a great work repairing our vehicle my spouse and I was highly satisfied and would recommend 5 star to anyone with a Nissan.