Five Star Collision Center - Florence
In operation 13 years.
Five Star Collision Centers proudly offer a wide variety of collision repair services to get you back on the road safely and quickly. We provide outstanding customer service and use current certified technologies to deliver the highest standard of collision repair. Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
They forgot to attach 2 cable connections that links to my left turn signal when they replaced my front bumper, so I’m taking it back for them to fix it.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job thank you.
My Experience - 5.0/5.0 -
Lauren was great and kept me updated
My Experience - 0.0/5.0 -
Took entirely Too Long And the fender not lined up off by 2 or 3 inches if you want the truth..
My Experience - 5.0/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still need stripe on driver's side. Car looks good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so helpful and friendly. I also appreciated the weekly updates on the progress of my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were remarkably love it nice job.
Customer Service - 5.0/5.0 -
Service was excellent.
My Experience - 5.0/5.0 -
Jay provided outstanding service from start to finish. He took the time to answer all of my questions thoroughly and made sure I felt comfortable with everything being done. I really appreciated the consistent updates and his clear communication. It’s rare to find someone that patient and attentive. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took too long to get my car back. In the beginning, not enough communication
My Experience - 5.0/5.0 -
The team made sure I was satisfied with my vehicle. And I will gladly recommend their services to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and customer service support.
Customer Service - 5.0/5.0 -
Customer service made sure I was a satisfied customer.
My Experience - 5.0/5.0 -
Yes I like the work done It look good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was handled in a professional way I didn't have any worries about my vehicle clerk was excellent I was very impressed. Keep up the excellent work.
Likely to Recommend - 5.0/5.0 -
Will pass on the well experience i had with you guys.
Repair Quality - 5.0/5.0 -
Everything was excellent well taken care of
Customer Service - 5.0/5.0 -
Job well done