Five Star Collision Center - Florence
In operation 13 years.
Five Star Collision Centers proudly offer a wide variety of collision repair services to get you back on the road safely and quickly. We provide outstanding customer service and use current certified technologies to deliver the highest standard of collision repair. Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with that collision center team at 5 Star was a great experience and I would recommend anyone that has been involved n a collision to let them handle their auto repair... This Collision team at 5 star went above and beyond I canât express enough how professional they are they done an outstanding job on my car .... truly a 5 Star experience at 5 Star of Florence
Likely to Recommend - 5.0/5.0 -
Would recommend that any that has been in a collision of any type dial 5star Nissan of Florence before they dial 911
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
5 Star Nissan has a awesome customer service n there collision center
My Experience - 5.0/5.0 -
Very satisfied with the quality of work on my mustang and keeping me informed of the progress of the work.
My Experience - 5.0/5.0 -
I'm so glad my car went to them because I would never teust anyone else. The way they took care of me I wouldn't expect anything less. That's why I will always bring my car to Five Star Nissan. One last thing that really surprised me was that they said the warranty was good as long as I have my car. That really surprised me. Thanks again you guys did an excellent job on my car and I can't tell the difference.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me up-to-date to every step that they did and they got it back in a timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car repairs looks great. We are really pleased with the professionalism of the work. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
A part under the front bumper was glued together since it was torn and not replaced.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Five star was so professional and the staff was so amazing. I was very pleased on the whole process of getting my car fix. Thion.e staff made it a smooth transation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
everyone was friendly and very helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Some damage to my trunk was not repaired
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Was higher till this visit
Repair Quality - 3.5/5.0 -
There were additional scratches I said was from accident I had to re tell them at pick up plus a new scuff was on my truck and I had to tell them to put my hitch back on my truck
Customer Service - 3.5/5.0 -
All service was good till I pointed out problems
My Experience - 5.0/5.0 -
Super friendly and courteous group. Everything went extremely smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly staff. Kept me informed about the status of my vehicle did what they said they would do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the workmanship was fantastic, you couldn't tell my car had been wrecked
Customer Service - 5.0/5.0 -
Lauren at the desk was very friendly and attentive to my needs. i like the fact that i was keep in the loop with the status of completion.
My Experience - 5.0/5.0 -
Communication was regular and timely, the work was good, and the staff was very helpful.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Five star collision team did an awesome job on repairing my daughters Nissan. She said it drives just like when she first drove it off the lot. Job well done team. Again thank you all for your hard work and effort to get her back on the road. Iâd recommend family and friends to go to Five Star Nissan of Florence any day. Definitely 5 âï¸âï¸âï¸âï¸âï¸âs from us.