Five Star Ford Lincoln Inc.
In operation 29 years.
Five Star Collision Repair Center has been serving the community since 1997. Our goal is to provide high quality repairs that you can count on. All our repairs come with a lifetime paint warranty as long as you own your car. And a 12 month 12000 mile warranty on all repairs. Give us a call Monday thru Friday 7:30 to 5:30.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Every went very well.
Repair Quality - 5.0/5.0 -
Great customer service by Kim.
Customer Service - 5.0/5.0 -
Kim did a great job keeping me informed along the way.
Returned Clean
My Experience - 5.0/5.0 -
I appreciated that you kept updated on the progress. I think you did great job repairing my vehicle.!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair was well to my status faction. What I object to is the length of time it took to have Les Swab locate and mount a replacement tire for the blown. I refuse to believe it took them as long as it did to get the tire.
Likely to Recommend - 4.0/5.0 -
Already expressed my opinion
Customer Service - 5.0/5.0 -
Nice people
Returned Clean
My Experience - 5.0/5.0 -
Have always had exceptional service from 5-Star. Sometimes it's nice when nothing changes.
My Experience - 5.0/5.0 -
Everyone I interacted with was excellent! Commitments were absolutely kept! Your status notification system was great! And the repair work is awesome!! You deserve more than 5 stars 😊😊😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0 -
Very happy with the end result
Repair Quality - 5.0/5.0 -
Thank you job well done
Customer Service - 5.0/5.0 -
Excellent job well done and a very timely manner and professional thank you Rick
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Again refer to my first comment on the failure to address the horns not functioning properly and the windshield washer reservoir leaking.
Customer Service - 2.5/5.0 -
Your company was listed as a preferred vendor through our insurance. We drove up and had the car looked at and discussed all the items that were damaged when we hit the deer. When my wife picked up the car after the work was done, we had a couple of items that we had mentioned during the estimate process that we’re not taken care of they were the horns malfunctioning, and the windshield wiper reservoir leaks as a result of the collision. Neither of these two items were addressed on the invoice even though they were mentioned at the time of the estimate and on a follow-up phone call to ensure they were going to be taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very kind they did a good job and my car looks better than ever
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Had to remind the dealership multiple times what needed to be done and as of right now the passenger door has a broken part that my wife will most likely be bringing back. This has happened before and our time is important so bringing the vehicle back and forth makes the experience negative.
Customer Service - 4.0/5.0 -
5 star through out has mostly decent staff. It could always be better. Our whole family does business with 5 star and we have all done business there for many many years. Expectations are high,you can always do better.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop did a terrific job and met me with a smile
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great quality job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very satisfied with body work but not happy with a puncture in my front seat upholstery. Like someone had a screwdriver in their back pocket. It was definitely not there before the repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m so very happy with everything concerning this repair.
Repair Quality - 5.0/5.0 -
Absolutely Great Job Done
Customer Service - 5.0/5.0 -
The customer service was wonderful!
Likely to Recommend - 0.5/5.0 -
Have given 5 star my business in the past for my work vehicles and now my personal vehicle, it will not happen again, thinking about calling the Washington state insurance commissioner and filing a complaint, as well as doing a social media post with negative feed back
Repair Quality - 2.0/5.0 -
Was told repair would take 2 weeks, truck was there for a month, ater inspection found damage parts due to the accident that were not replaced
Customer Service - 2.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
We had a few hiccups due to parts, but the staff was wonderful.