Five Star Ford Lincoln Inc.
In operation 29 years.
Five Star Collision Repair Center has been serving the community since 1997. Our goal is to provide high quality repairs that you can count on. All our repairs come with a lifetime paint warranty as long as you own your car. And a 12 month 12000 mile warranty on all repairs. Give us a call Monday thru Friday 7:30 to 5:30.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Everything went completely to plan. Shout out to the estimator and Cody at the Hertz desk!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looked good when picking it up but would have appreciated if they would have offered to show me the repairs they did instead of just giving me the keys after I paid for the repair. Also, there a white chalk like substance all over the drivers front seat that I had to clean when I got home.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am satisfied with your job, Very good job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Now the car will not start
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m not particularly fond of surveys, but very happy to accommodate Five Star Collision with praise for their great people, excellent communication, fast service and an excellent paint and parts repaired job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
At this point, this would be a zero if that was possibility. I could in no way recommend this collision repair service to anybody with a good.
Repair Quality - 0.5/5.0 -
The damage to my vehicle occurred on August 13, 2025. I took my vehicle into five star on August 14 for a damage assessment. I received a quote for the repairs on August 16. The quote state it would take 13 days to repair the vehicle damage. I agreed to use five star for the repair. Then when I tried to schedule an appointment, five star wasn’t even able to give me an appointment until September 22nd. That is five weeks without a vehicle. That in itself didn’t seem acceptable to me. Then when I thought the repair would take 13 days, I didn’t get my vehicle back until October 17th. When I finally got my vehicle back, I was informed that the running board was damaged in shipping and they had to order a new one. So now I don’t have a running board on my vehicle. Five star had my vehicle for over four weeks and didn’t bother to look to see if the parts were the correct part or damaged, Prior to installing them on the vehicle. Also, when I picked up my vehicle, I looked at the paint. There are runs in the paint and the entire thing has an orange peel look. I took my vehicle back in for the running board repair and to correct the paint. It is October 27 and I still do not have my vehicle.
Customer Service - 0.5/5.0 -
Nobody in the office that I was dealing with into care about my concern or complaint for the fact that this repair is taking so long. This seems to just be business as usual for this department.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
It took two months to get my van back and I'm still waiting on parts and never received a call from service even though I went in there three times to check on it
Customer Service - 5.0/5.0 -
The repair dept. Was great the service dept not so much
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for quick repair
Customer Service - 5.0/5.0 -
Thanks for quick repair
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Kim, made sure I was I was on all repairs and parts needed
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I was kept informed through text. Repairs were moved back several times. Took 1 month longer than estimated.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
There is still issues with our vehicle, it even started a new issue after repairs were done. We will be going back in for another appointment to see if they can identify why these issues are occuring.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Rough edges on plastic replacement bumper, didn't sand them down just painted them. Wash rag hangs up on edge and leaves wash glove fibers on bumper.
Customer Service - 4.5/5.0 -
Staff calling Subaru about a caution light on camera that want there before repair. Waiting for response.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate everyone who was a part of fixing my land cruiser. Was a huge job and you all did a great job. Thank you.