Fix Auto Lake Forest
In operation 8 years, 6 years at this location.
FALF is a Collision Repair facility owned and operated by family! The combined number of work experience between owner Bryan and GM Travis-is over 40 years experience. Our objective is to produce the highest level of quality, communication and Customer Service. We are honest and fair. We enjoy spending time to get to know our customers over the course of the repairs and even after. We are facilitated with the state of the art Aluminum repair Equipment-We are a Tesla Approved repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kendrick was a great communicator and liaison between the mechanics and myself. He kept me updated throughout the process and was pleasant to work with. He definitely should be recognized for his outstanding efforts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
One point deducted for a mis-communication on when work would be done.
Returned Clean
My Experience - 5.0/5.0 -
We will highly recommend Fix to any of our friends who need body work. We were completely satisfied with their service, their communication and the work they did on our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great in all ways.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Travis was really friendly, understanding, and helpful in all aspects, making me feel comfortable with the whole process and progression of the repairs. Also, I really appreciated getting text updates throughout the whole repair process.
My Experience - 5.0/5.0 -
Fix Auto did a great job fixing the damage to my car and I was surprised to find that my final bill was less than I was quoted.
My Experience - 5.0/5.0 -
10 stars!! Owner Travis & staff are professional, knowledgeable, and genuinely good people. They went above and beyond my expectations, and I highly recommend this shop to anyone looking for quality and honest work! Well done guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, and professional and knowledgeable staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Travis and Kendrick were two of the most helpful and pleasant service personnel with whom we’ve ever worked. We are from out of state and they provided photos, emails and phone calls as necessary to keep us abreast of the work. We are very grateful for the fantastic service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brought my car into Fix Auto Lake Forest after some jackass ran a stop sign and hit me. The guy didn’t have insurance or a license and my situation was looking pretty grim. Luckily, I was able to get help from Kendrick and his amazing team. They really took the time to explain how to navigate the insurance claim world and set me up for the most cost effective method of repair. Efficient, Caring, and Prompt. They also cleaned and detailed my car! Seriously, what more could you ask for! My heart goes out to the team at Fix Auto LF. Mahalo for taking care of the headaches and making the process painless. I will recommend to my friends and family! Sincerely, A new lifelong customer!
My Experience - 5.0/5.0 -
I planned to be without my car for a week but it only took them three days to repair it. It also came in under the estimate cost. I'm super satisfied! Thank you, Kendrick and Fix Auto!
My Experience - 5.0/5.0 -
Travis and Kendrick were awesome.
My Experience - 5.0/5.0 -
Ur manager and other workers were great did excellent job thanks