Fix Auto Lake Forest
In operation 8 years, 6 years at this location.
FALF is a Collision Repair facility owned and operated by family! The combined number of work experience between owner Bryan and GM Travis-is over 40 years experience. Our objective is to produce the highest level of quality, communication and Customer Service. We are honest and fair. We enjoy spending time to get to know our customers over the course of the repairs and even after. We are facilitated with the state of the art Aluminum repair Equipment-We are a Tesla Approved repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you Kendrick and Travis for your outstanding customer service and kindness. You went above and beyond in every way to make the experience seamless. I would definitely recommend you to friends, family and anyone in general who is looking for great repair service! Keep up the awesome work… :)
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Not what I thought when I got home and looked at it. 😢
Customer Service - 4.0/5.0 -
Kind and polite.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The new car was repaired to it's original condition, on time and on budget. The Fix Auto team was highly responsive, proactive in their communication and professional throughout the process. If any of our cars need body work, we will return!
Likely to Recommend - 5.0/5.0 -
Great value and professionally repaired.
Repair Quality - 5.0/5.0 -
The car was repaired to its original condition (which was brand new). And, the car was ready on the day promised.
Customer Service - 5.0/5.0 -
Travis and Kendrick were professional and responsive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great.
Customer Service - 5.0/5.0 -
Very professional and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kendrick and Justin (I think that is what his name was) were awesome. Amazing customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kendrick &Tavis did a fantastic job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The level of service at Fix Auto Lake Forest is unbeatable! They went above and beyond to make sure we were completely satisfied, and even delivered my car because it was my birthday. That’s the level of care and service we’re talking about. I couldn’t recommend them more!
My Experience - 5.0/5.0 -
This location is amazing. They go above and beyond to make it a great experience. Would recommend them very highly!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this location of Fix Auto. Franchisee and Team really care about the quality of their work and customer satisfaction.
Repair Quality - 5.0/5.0 -
Extremely satisfied. Amazing service and high quality repair. Nice personal touch’s customized to customer.
Customer Service - 5.0/5.0 -
Above and beyond and remembered my daughter’s graduation!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From my very first contact with your team on the phone to the very last contact picking up my car I've been extremely impressed. Not only did you do an awesome job on my car making it look better t h a n before my accident you also treated me with respect, humor and genuine sympathy for having been in an accident. You took less time to complete the job than promised and kept me informed either through text or phone calls along the way. I have already given you a 5-star review on Yelp and recommended you to ladies in my book club.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kendrick and Travis were top notch! I am very happy with the work that they did on my truck. They were very informative and kept me up to speed throughout the entire process. I will be recommending them to everyone. Thanks again guys!
Customer Service - 5.0/5.0 -
Top notch!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best customer service!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% likely
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
I love great customer service and Travis was nothing short of amazing with every aspect of my car repair. His caring attitude, communication skills along with his ability to provide excellent customer service, place him at the top! He is the right person to handle customers and any customer service issues. I can’t say enough great things about him. Fix Auto Lake Forest is so fortunate to employ someone of his caliber!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix Auto did a great job. Got my car fixed quickly and didn't expect it squeaky clean interiors upon pick up! Staff were nice and friendy. Highly recommended.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service and repairs were top notch. I rate Fix Auto Lake Forest a 5/5
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and repairs were bit excellent
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communications through out the process.