Fix Auto Lake Forest
In operation 8 years, 6 years at this location.
FALF is a Collision Repair facility owned and operated by family! The combined number of work experience between owner Bryan and GM Travis-is over 40 years experience. Our objective is to produce the highest level of quality, communication and Customer Service. We are honest and fair. We enjoy spending time to get to know our customers over the course of the repairs and even after. We are facilitated with the state of the art Aluminum repair Equipment-We are a Tesla Approved repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Travis was cool to deal with and Fix did great work on my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gill and Julia are incredibly helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and efficient, they did a great job
My Experience - 5.0/5.0 -
Good communication about repair process and progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, Travis and Julie were very helpful and professional. Overall very satisfactory job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This team made the whole experience a breeze! They kept me fully informed throughout the process, so I never had to wonder what was happening with my car or when it would be finished. Communication was fantastic—someone always picked up the phone and had answers. My car came back looking like new, and they even helped return the rental car, which was a huge time-saver for my super busy schedule. Couldn’t be happier with the service! Thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Weatherstripping and headliner are not matching up. Seams on the bottom also have gaps. Vehicle was not ready for pickup at 11am as discussed. Carbon fiber spoiler was not attached. Spoke to the owner who assured he would make everything right. Vehicle will be brought back on Tuesday when the Tesla mechanic is back.
My Experience - 5.0/5.0 -
We had a great experience with Fix Auto. They were very communicative, prompt, efficient, and did great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing communication & service, everyone was super friendly and very clear with updates and expectations on my vehicle. Definitely recommending to family & friends.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Service was very good. Gil was responsive and good. Only setback was they realized my tires I needed were on back order only at the end, so I ended up going with different tires that didn’t match my other two.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn’t be more impressed with the experience. From start to finish, Travis and his team (Julie and Gil), provided outstanding customer service, making the entire process, smooth and stress-free. The communication was exceptional – every question I had was answered quickly, and honestly, and I was kept informed every step of the way. Gil went above and beyond making sure all areas I pointed out were completely addressed with no question. Gil‘s extensive experience with Tesla. Models was reassuring and made me feel my car was in great hands. There were no gimmick or games just straightforward top-notch service. The quality of the work done on my car was remarkable, and my Tesla looks good as new. I highly recommend Fix Auto Lake Forest to anyone looking for reliable professional and generally caring auto body experts. They truly deliver 100% the best service and the turnaround time was amazing!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix auto went above and beyond.
Customer Service - 5.0/5.0 -
Above and beyond expectancies.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job.
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent. A new windshield and roof was put in. They also washed the car.
Customer Service - 4.5/5.0 -
The completion took long but the crew was understanding.