Fix Auto Las Vegas East

4.9 (1,047reviews)
99%
2711 E Sahara Ave,  Lasvegas,  NV  89104
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In operation 11 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/las-vegas-east.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,047)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, often noting their vehicles looked brand new upon return. Many highlighted exceptional professionalism, friendliness, and attentiveness from the entire team. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. A recurring theme was vehicles being completed ahead of schedule, which delighted many customers. Several customers also noted the added touch of receiving their cars cleaned and detailed. A few customers mentioned minor areas for improvement, including occasional communication gaps near vehicle completion, parts availability delays, and limited pickup hours on weekends, as noted directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"The staff was superb, exceptional and surpassed my expectations of what I thought would experience! The process was smooth and felt at peace leaving ..." Read more
"My car looks better than it did before my accident. They went above and beyond. Customer service is phenomenal ..." Read more
"... expectations- which was greatly appreciated. The repairs themselves are pretty great! I didnt realize how much I enjoyed my car until it was brought back to ..." Read more
"Repairs look great and it was even better receiving my car 6 days before estimated finish date. The car was ..." Read more
"They did a great job. The car looks brand new, communication was very good with text updates, and they got it done two weeks ..." Read more
"... communication was very good with text updates, and they got it done two weeks before I expected." Read more
"Fix Auto did an excellent job on our repair and even finished sooner than expected. They kept us up to date during the entire process. Highly recommended repair ..." Read more
"Repairs look great and it was even better receiving my car 6 days before estimated finish date. The car was delivered clean and paint matched perfectly. ..." Read more
"... wonderful to work with. I was initially told the repair would take about a week, but it was completed in just one day. The workmanship was excellent, and ..." Read more
"The only downside is because of the hours being 9-5 I couldn't pick up the vehicle on time as I had work and is ..." Read more
"They repaired my car quick, efficiently and communication was never lacking. I was texted throughout the entire process of what was happening with my ..." Read more
"Most pleasant experience i have had. They call, text, inform you every stop of the way! Thank you so much my car is good as new again!"
"They did a great job. The car looks brand new, communication was very good with text updates, and they got it done two weeks before I expected."
"... our repair and even finished sooner than expected. They kept us up to date during the entire process. Highly recommended repair facility" Read more
"Yes. Sent voice messages and texted me when i was unable to answer phone"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Excellent service. Customer Service incredible. Car looks like new.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick service. Friendly staff.

Likely to Recommend

I've already told people how great you were and that if they ever need a repair that I hope they go to you!

Repair Quality

Customer Service

If I could give you higher than a 10 I would! You made this whole process so painless and were so polite in the process. Matt and Christian were so kind and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent Work. Great service very professional. Very satisfied. Keep up the great work. THANK YOU

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thus place its amazing great customer service and the repair are an amazing standard

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100%

Repair Quality

On time and very professional

Customer Service

Very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so wonderful to work with, very kind and communicative. My car looks amazing. Can’t thank you all enough

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and completed on time

Customer Service

Always reachable when I had questions

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All repairs were completed in a timely fashion. I even got my car back a week before they said it would be ready. My estimator kept me informed and was easy to work with. Special kudos to assistant manager Matt who had to call the car rental place several times on my behalf to get them to pick me up. I could have easily walked there but it was hot so I appreciated the ride. I even got a free upgrade from the rental company so it all turned out okay. Hopefully I won’t be in another accident but if I were I definitely would use Fix Auto again.

Likely to Recommend

Repair Quality

I had an overall good experience with Fix Auto. My car was ready a week early and the repairs made it look like my car had never been rear ended. Plus my car had been washed and detailed when I picked it up.

Customer Service

Excellent customer service from my technician Patty to Matt who initially checked me in. I had an issue with Enterprise coming to get me even though I rebooked the pickup and Matt called immediately when I arrived at Fix Auto. Long story short after waiting for quite a long period of time he finally got them to come by contacting the manager. I got a car upgrade for the inconvenience. I appreciated Matt’s intervention.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Will recommend

Repair Quality

Awesome service, great detail & bodywork. I’m very happy with my car. Fix auto deserves100 stars 👍

Customer Service

Great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service. Completed the work quicker then estimated.

Likely to Recommend

Repair Quality

Very good job.

Customer Service

Good.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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